|Business Industry Type||Whatsapp Business API|
|Service Location/City||PAN India|
|Language||Hindi, Emglish, Punjabi , Marathi , Kannad|
|Type Of Service||whatsapp Business APIs|
Transform your businessEngage audiences, accelerate sales and drive better customer support outcomes on the platform with more than 2 billion users around the world.
WhatsApp Business for any company size
WhatsApp Business products support businesses from large to small, see which product best fits your needs.
Whatsapp business platform:
The WhatsApp Business Platform gives medium to large businesses the ability to connect with customers at scale. You can start conversations with customers in minutes, send customer care notifications or purchase updates, offer your customers a level of personalized service and provide support in the channel that your customers prefer to be reached on.
Documentation ContentOverviewLearn about the WhatsApp Business Platform, its components, and how it can benefit your business.Get StartedLearn how to use the APIs to perform basic queries.
Display NamesLearn about the requirements and options for the name displayed in your messages.
Phone NumbersLearn how to add a phone number or migrate your phone number to your business account.
PricingLearn about pricing, payments, and lines of credit for conversation.
WebhooksLearn how to implement webhooks to get notifications about sending and receiving customer messages as well as business account information.
Terms & PoliciesLearn about the terms and policies that you must comply with to use the platform.
ChangelogLearn how to troubleshoot common errors and contact support.
Best PracticesLearn best practices for using the WhatsApp Business Platform.
SupportLearn how to troubleshoot common errors and contact support.
Platform APIsWhatsApp Business Management APILearn how to programmatically manage your WhatsApp Business Account assets.
WhatsApp Business Platform Cloud APILearn how to use the Cloud API to send and receive messages to and from customers.
WhatsApp Business Platform On-Premises APILearn how to use the WhatsApp On-Premises API to send and receive messages to and from customers.
WhatsApp is a leading messaging app with over 1.5 billion people using it every day. It is, therefore, a smart business decision to leverage WhatsApp for business communications.
If you’re looking to understand how WhatsApp Business APIs work, how it differs from the WhatsApp business app, and how it can help SMBs, you’ve come to the right place. We aim to give you a quick primer on everything you need to know before you get started.
At the end of this article, you will be able to fully understand what WhatsApp Business API is, how to create a WhatsApp API account, WhatsApp broadcast, manage contacts, and the best practices for sending WhatsApp API messages.
Business communication on WhatsApp
To help set up business communications on WhatsApp, Meta, (formally known as Facebook) launched WhatsApp Business API or WhatsApp API in 2018.
What Is WhatsApp Business API?WhatsApp API was launched to help medium to large companies that wanted to use WhatsApp to communicate with multiple customers at scale. WhatsApp Business API enables businesses to automate communications with automated replies, WhatsApp chatbots & interactive messages.
In short, WhatsApp Business API helps businesses to create a personalized communication flow that works best for their customers.
Example: Using automated reminders and WhatsApp Chatbot, 21K School increased their new customer acquisition up to 172% in 11 months using CloudShope.
- Item Code: 1100765
- Production Capacity: Unlimited
- Delivery Time: Instant whatsapp Business APIs
- Packaging Details: WhatsApp Business App
WhatsApp Business App & its WhatsApp Business Web extension are free-to-use apps aimed to help small business owners. It helps small businesses connect with customers and offer their products and services and support them through their journey. But it has limited capabilities and is not built for scale.
Features Of WhatsApp Business App
● Canned/quick replies
● Dedicated WhatsApp Business App
● Conversation labels
● Set away messages
● Dedicated business profile/hours
● No integration with other systems like Chatbot, CRM
● One person usage
How is WhatsApp API different from WhatsApp Business App?
WhatsApp API is built for businesses that want to scale. Since WhatsApp Business App is for small businesses, it does not support features like bulk messages to customers/leads.
automatically trigger messages via integrations & APIs.
multiple logins & support dashboard.
On the other hand, WhatsApp API comes with a lot of chat automation features. For instance, unlike WhatsApp Business App, WhatsApp API has no app or front-end interface and needs to be integrated directly into business software.
WhatsApp API can only be accessed via WhatsApp Business Solution Providers or BSPs.
WhatsApp Business API Solution Providers: BSPs
The WhatsApp Business API Platform is not available for everyone yet. Facebook has chosen 40-50 third-party solution providers to distribute WhatsApp Business API to every other business.
BSPs offer whatsApp APIs for businesses to build their solution on top of WhatsApp APIs. These BSPs can help you communicate with your customers using whatsApp APIs for the approved use cases of customer support and time-sensitive, personalized notifications.