Ghaziabad, Uttar Pradesh
GST No. 09AAHCC0020A1ZJ
Call 08046043226 91% Response Rate
Minimum Order Quantity: 1 Month
Product Brochure
Service Location | PAN INDIA |
Communication Language | ANY |
Inbuilt Hard Disk For Recording And Data Storage | YES |
Support Various Dialling | YES |
Start Date / Month | Immediate |
Shift Timings | 24X7 |
Service Charge | 999 |
ACD | NO |
Brand | CLOUDSHOPE |
Channel | MONO |
Color | All |
Concurrent Call | 500 |
Connectivity | Instant |
Duration | 12 Month |
Embedded Solution | Instant |
Feature | Advance |
features | Sticky Agent |
Integration | APIs |
Mode | Online |
Mounting | Available |
In simple words, an IVR system plays a pre-recorded voice that prompts individuals to give their responses by pressing numbers on the mobile keypad to choose an option.
Additional Information:
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Minimum Order Quantity: 1 Month
Product Brochure
Type Of Process | Inbound and Outbound |
Type Of Calls | Domestic |
Shift Timings | IVR Service Provider in India |
Location/City | Noida, Delhi, Mumbai, Bangalore, Gurgaon, Hyderabad |
Service Duration | IVR Service Provider in India |
Manpower Required | IVR service provider Near me |
Start Date / Month | Best IVR service Provider in India |
Communication Language | English & Hindi |
Model Name/Number | IVR Service Provider in India |
Network Type | IVR Service Provider in India |
IVR, an “Interactive Voice Response system,” is a vital part of any business today. IVR systems provide 24/7 client service in uncertain times. It uses configurable call flow techniques to route a customer’s inquiries to the appropriate individual or department.
Which Service Provider Is Best In India? : It is very challenging to choose the top IVR service provider in India. There are so many unreliable and irresponsible companies on the market that more than a Web search is required to find trustworthy IVR Providers in India.
An IVR number can help business communications scale and track better. When you use IVR solutions for your company, you give the impression that you have a professional and experienced organization. Without worrying about the underlying technology, you have every right to choose a more effective and convenient means of communicating with your clients and potential customers. There are numerous IVR solution providers on the market, but you must choose the best one for your organization that offers the full range of features and advantages of IVR services.
Top IVR companies in India serve their valued consumers with various innovative features. The best IVR service provider offers businesses automated telephony tools to streamline customer support operations. The following are some of the essential offerings from the best IVR service provider in India:
Expertise-Based RoutingSkill-based routing establishes buckets for customer segmentation to determine whether to route calls to an automated call system or a live agent.
Affordable Services
Most IVR Providers in India are affordable and simple to get. They support a multitude of built-in functions.
Phone lines are scheduled for certain ring groups using call queuing and waiting.
Favorable Agent RoutingIVR solution providers in India offer preferred agent routing, allowing customers to connect with the most qualified available agent at any specified moment.
IVR For Self-Service Systems
Self-service IVR enhances routing capabilities, expedites resolution, and reduces operating costs.
The Call Parameters Report gives real-time insights and detailed information on the number of client calls, standard inquiries, call history, and other metrics.
Customized Prompts
Personalized prompts aim to personalize voice messages for a positive customer experience
Here is the list of the top 10 best IVR service providers in India to help you with your business calls.
1. Cloudshope
Cloudshope is the leading cloud telephony IVR Service Provider in Noida. They are ranked first on our list of IVR solution providers in India. Fonada provides CPaaS solutions for voice, textual, and artificial intelligence. It assists organizations in redirecting incoming calls, delivering instant messaging solutions, automating filtering, and communicating with specific users. The top IVR Company in India offers its services to well-known organizations like Google and TrueCaller.
Key Features:
Additional Information:
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Integration | Possible |
Support | OBD IVR |
Service Mode | Online |
Software Type | Cloud Based |
Country of Origin | Made in India |
INTERACTIVE VOICE RESPONSE ( IVR ) Voice Call And Bulk Msg ServiceInteractive Voice Response ( IVR ) is the work-horse application in the telephony world. By leveraging the power and intelligence of the computer, sophisticated automated telephone applications can easily be designed and implemented at EHS. The vertical application potentials are practically endless. An Interactive Voice Response System can be used to automate a wide range of services and data requests. By combining the input of the caller with menu driven scripts Clients, potential clients, and employees can call into your organization or to a remote IVR call center, using a touch-tone telephone and interact with the system in real time in a host of applications.
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Minimum Order Quantity: 1 month
Product Brochure
Service Location | PAN INDIA |
Communication Language | ANY |
Inbuilt Hard Disk For Recording And Data Storage | YES |
Support Various Dialling | YES |
Start Date / Month | Immediate |
Shift Timings | 24X7 |
Service Charge | 999 |
Instant | Activation |
Multi Level | IVR |
Additional Information:
View Complete details
Minimum Order Quantity: 1 month
Product Brochure
Service Location | PAN INDIA |
Communication Language | ANY |
Inbuilt Hard Disk For Recording And Data Storage | YES |
Support Various Dialling | YES |
Start Date / Month | Immediate |
Shift Timings | 24X7 |
Service Charge | 999 |
ACD | NO |
Brand | CLOUDSHOPE |
Channel | MONO |
Additional Information:
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Minimum Order Quantity: 1 Month
Product Brochure
Also Provides | Predictive Dialer |
Type | Online/Cloud-based |
Operating System | For Windows |
Download Option | Free Demo/Trial Available |
Brand | CLOUDSHOPE |
Programming Language | PHP |
Free Required RAM | 2 GB |
Provide Installation Service | Yes |
Training | Live Online |
License Duration | 2 Year |
Support | Business Hours |
Number of User | Multi-user |
Back Up | Yes |
Available on Rent | Yes |
Call Recording | Yes |
Agent Login Available | Yes |
Call Back Solution | Yes |
Call Monitoring | Yes |
Type of Calls | Domestic |
Process Type | Inbound/Outbound |
Automatic Call Distribution | Yes |
Skill Based Call Routing | Yes |
Live Call Transfer | Yes |
Dead Time | NO |
Others Modules/Features | All Advance Features |
Software Version | Latest |
Language Support | English/Hindi |
Architecture | 32/64 Bits |
Deployment | On Server |
Database | Firebase |
Mobile App | For Windows |
Required Processor | NOthing |
Country of Origin | Made in India |
Additional Information:
View Complete details
Minimum Order Quantity: 1 month
Product Brochure
Service Location | PAN INDIA |
Communication Language | ANY |
Inbuilt Hard Disk For Recording And Data Storage | YES |
Support Various Dialling | YES |
Start Date / Month | Immediate |
Shift Timings | 24X7 |
Service Charge | 999 |
ACD | NO |
Brand | CLOUDSHOPE |
Channel | MONO |
Get a single business number and track, record, and maintain all calls. With voicemail, abandoned call reports and call back alerts, you never either miss a call or keep your customers waiting for too long.
Manage wait times efficiently by giving caller’s a choice from multi-tiered menus to connect to the appropriate agent or queues.
Our Toll-Free IVR creates an easy and free of cost channel for customers to access you. Track and record your incoming and outgoing calls with our cloud based telephony system without making the customer shell-out any money while trying to reach you. Avail our Virtual Number Service today!
Using our APIs you can integrate CRM easily to save customer data with complete recording details, including caller specifications, call duration, time, and caller location at one place. Pull in customer data from any popular CRMs or a custom-built solution and access it in a few clicks. Save agents time by not making them toggle between multiple screens.
Available 24/7, IVR system offers quick and seamless support to your customers. Record all messages of customers on voicemail during non-working hours and never slip a potential business lead.
Record all customer calls on your virtual number and use these call recordings for internal training or get an insight into your customer preferences.
With our Cloud IVR service, route your customer calls to multiple agents at a single point of time. It efficiently handles a large traffic of calls, not missing any potential business opportunity.
Offer localized experiences with customized greetings for different departments, and brands. Record new messages or upload existing voicemail greetings.
IVR or Integrated voice response is an automated telephony software technology that enables the interaction of human callers with computerised features using DTMF tones input or voice. The technology is mainly used in call centres.
‘Having a rich customer-base’ is every business’s wish and that definitely leads to high call volume. Traditionally, the handling of large call volumes was a little cumbersome, but with IVR the whole process becomes easy. An IVR system is an effective way to route calls by settling down the basic interaction and forwarding it to the right agent, if required. It helps to save both the agent’s as well as the customer’s time.
When a caller initiates a call, the IVR system interacts by providing them choices using a prerecorded voice menu. The caller needs to respond according to their requirement, via voice response or phone keypad. According to the caller’s response, the IVR decides its actions. Either the system will provide further information or transfer the call to a suitable human agent. The IVR system helps to find the right department or agent for the caller.
Additional Information:
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Minimum Order Quantity: 1 month
Product Brochure
Service Location | PAN INDIA |
Communication Language | ANY |
Inbuilt Hard Disk For Recording And Data Storage | YES |
Support Various Dialling | YES |
Start Date / Month | Immediate |
Shift Timings | 24X7 |
Service Charge | 999 |
ACD | NO |
Brand | CLOUDSHOPE |
Channel | MONO |
Be it a large business or a small one, hiring people just to answer phone calls all day becomes a bit of a burden for any company. Handling business calls can be a large undertaking for a business. But just spending on hiring employees to route calls to a different department or answer a simple question isn’t going to be economical.
Businesses are now looking into Interactive Voice Response – IVR Providers, to make this process much simpler. Although there are a large number of IVR Providers in India, selecting the right one for your business can be confusing and time-consuming.
If you are a business trying to figure out which IVR Provider to go to, this is the right post for you! We researched about some of the best IVR Providers in India and curated a list to make your choices much easier.
Update: 27th April 2017 | Added 4 more IVR Providers to the list.
So here is the list of the Top 20 IVR Providers in India to help you with your business calls!1. CloudShope
The Lego Of Customer Communication
Powering 3 million customer conversations every day, Exotel, is the building block that helps you stay in touch with your customers efficiently over calls and SMS. A Cloud Telephony Platform trusted by more than 1300+ companies of all sizes.
Features & Plans: Multi-level IVR, Personalised IVR, Recording, IVR menu customization, Real Time Notifications, Unlimited Channels & Channel Capacity, Visual Drag & Drop APIs, Daily Email Reports, Automated calls & SMS, Conditional call routing.
Unleash Your Business Potential with Fonebell Cloud Telephony Solution.
Fonebell offers comprehensive communication solutions to help meet customer expectations and sound professional. Their reliable on-premise communication tools establish smooth communication within the organization to boost business productivity.
Features & Plans: Audio conferencing, Automatic call transfer, Call audit and barging, Call queues, Unlimited Queues, Agent Login/out without reason, Queue reporting Skill-based routing, Call recording.
Building Customer Experience that Exceeds Customer Expectation.
Ameyo is an all-in-one software based communication solution, from Drishti-Soft Solutions, that manages end-to-end customer journeys. A powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels.
Features: Auto call distributor, Virtual queue management, IVR, Missed call alert, call recording, voice blaster, Automatic call distributor, VQ Pass.
Opening the door to the world of Cloud Telephony
Microtel enables people to reach each other, businesses to find new markets and everyone to fulfill their potential. Across the India, We provide Voice SMS, Bulk Text SMS, Interactive Voice Response(IVR) System services for everyone, and much more for businesses.
Features: Sound, Record, Text to Speech, read/write IVR data into an uploaded excel sheet, DTMF, Call Transfer, Web API call, Conference, Multilingual greetings.
Connect. Communicate. Engage
Believe in building brands on intelligent cloud telephony solutions. Ozonetel also believes that communication doesn’t have to be as complex as it is. Their core offerings – CloudAgent and Brand Agent – redefine, simplify, and enhance the way in which you communicate, connect, and engage with your customers.
Features: Web-based IVR solution, Easy to configure Messages, Text to Speech conversion, Multi-level IVR Systems, Mobility, Skill-Based Routing, Priority Routing, Barge in and call monitoring, Real-time dashboards and reports.
Additional Information:
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Minimum Order Quantity: 1 month
Product Brochure
Service Location | PAN INDIA |
Communication Language | ANY |
Inbuilt Hard Disk For Recording And Data Storage | YES |
Support Various Dialling | YES |
Start Date / Month | Immediate |
Shift Timings | 24X7 |
Service Charge | 999 |
ACD | NO |
Brand | CLOUDSHOPE |
Channel | MONO |
Have you ever wondered what IVR Service Provider? Allow us to provide a short description of IVR, and you also understand IVR-based services later on.
IVR full form is Interactive Voice Response, and it is Automated Communication Technology.
Mainly, major companies use it because it enables the customers to interact with the services without human assistance.
You can take the example of Airtel customer support, Apple customer support, AT&T customer support, and more.
Keep in mind that the main purpose is to assist the callers without the human presence and it also helps businesses to provide more effective customer support without any extra effort.
IVR Technology has become an important tool for companies like Banks, LPG Gas providers, Customer care, Amazon packages, and more.
inding an ideal IVR Service Providers in India is extremely difficult. A google search is not enough to find a reliable IVR solution because there are so many lousy & irresponsible providers in the market Also Best Cheap Nvme Hosting in India.
You want to avoid such providers or else you have to face a hard time with them.
Allow us to suggest you five IVR providers, who are reliable & they offer the services at an affordable price.
Last year we were added top 5 Best IVR Service providers in India but due to some issues on billing with these companies,
I kept searching for a better option which suits our business.
After using 1 year IVR system for our company we found Call Hippo in mid-2021 and shifted our all Interactive Voice Response services to them without changing my number.
What did I get from them?
Its been 8 months now using their services for our 3 support executives to provide customer support, I am pretty impressed with the service I am getting from them.
1. CloudShope Review
CloudShope is an advanced level cloud telephony IVR Service Providers in India. They land in the First position of our IVR services in India list.
The IVR service provider advertises Toll-Free number, virtual number, voice broadcasting, click to call, IVR based services, IVR hosted services and more.
They have a clientele of Cipla, OLA cabs, Cars 24, Glidec, and more.
Pricing:The Cloudshope did not reveal the pricing, and they prompt you to try the trial version.
It is a marketing tactic to get people to register for the trial version, and after you input the details, then they reveal the pricing.
The primary motive is to make you try the free version for a while.
The pricing is not available because they believe in providing custom packages to the clients.
Additional Information:
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Minimum Order Quantity: 1 Month
Product Brochure
Service Location | PAN INDIA |
Communication Language | English, HIndi |
Inbuilt Hard Disk For Recording And Data Storage | YES |
Support Various Dialling | YES |
Start Date / Month | Immediate |
Shift Timings | 24X7 |
Service Charge | 999 |
ACD | NO |
Brand | CLOUDSHOPE |
Channel | MONO |
IVR stands for Interactive voice response. It is a technology that enables callers to interact with a computer-operated phone system that uses voice recognition and DTMF tones input via a keypad.
In simple words, an IVR system plays a pre-recorded voice that prompts individuals to give their responses by pressing numbers on the mobile keypad to choose an option.
Additional Information:
View Complete details
Minimum Order Quantity: 1 Month
Product Brochure
Service Location | PAN INDIA |
Communication Language | English, HIndi |
Inbuilt Hard Disk For Recording And Data Storage | YES |
Support Various Dialling | YES |
Start Date / Month | Immediate |
Shift Timings | 24X7 |
Service Charge | 999 |
ACD | NO |
Brand | CLOUDSHOPE |
Channel | MONO |
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Additional Information:
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Minimum Order Quantity: 1 Month
Product Brochure
Also Provides | Predictive Dialer |
Type | Online/Cloud-based |
Operating System | For Windows |
Download Option | Free Demo/Trial Available |
Brand | CLOUDSHOPE |
Programming Language | PHP |
Free Required RAM | 1 GB |
Provide Installation Service | Yes |
Training | Live Online |
License Duration | 2 Year |
Support | 24/7 (Live Rep) |
Mobile App | For Android |
Country of Origin | Made in India |
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Additional Information:
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Minimum Order Quantity: 1 Month
Product Brochure
Service Location | Delhi,New Delhi |
Communication Language | English, HIndi, Kannad |
Inbuilt Hard Disk For Recording And Data Storage | YES |
Support Various Dialling | YES |
Start Date / Month | Immediate |
Shift Timings | 24X7 |
Service Charge | 999 |
ACD | NO |
Brand | CLOUDSHOPE |
Channel | MONO |
Color | All |
Concurrent Call | 500 |
Connectivity | Instant |
Duration | 12 Month |
Embedded Solution | Instant |
Feature | Advance |
features | Sticky Agent |
Integration | APIs |
Mode | Online |
Mounting | Available |
Network Interface | All |
Operating System | OS |
Payment Mode | Online |
Total Minutes | Unlimited |
Type | Cloud |
Usage | Unlimited |
Re-define your customer calling experience with an Interactive voice response.
Why does your business need an IVR solution?
IVR or Interactive Voice Response system lets you manage your business calls efficiently by automatically responding to user queries and routing calls to concerned agents without any human intervention. It acts as a virtual receptionist for your business giving your brand a more professional look!
IVR acts as a virtual receptionist for your customers round the clock. With the help of an IVR, customers can connect with agents all the time irrespective of geographical location and time. In addition, it also allows them to drop a voicemail after office hours when no agents are available to answer the calls.
IVR will transfer calls to the right departments without compromising its speed & accuracy. There would be no call holding process as in the traditional PBX system. All the process works seamlessly without any human intervention that results in zero transfer error rate. Hence, makes a perfect customer calling experience.
Hide your personal number behind virtual number to maintain privacy between you and your customers.
Record your customers calls to resolve on-call disputes and train your staff with the help of call recordings.
Collect input about the callers’ requirement and routes call automatically to the right department.
Connect your callers with a pre-defined executive whenever they call on your IVR number.
Invest your capital in an IVR and reduce the human error rate by inculcating voice greeting in your business processes.
Track business calls and gets a detailed analytical report about the number of calls missed/received.
Cloudshope is a cloud-based call management system that provides business solutions that can improvise customer calling experience. With serving over 7000+ businesses worldwide, Cloudshope is one of the leading IVR providers in Delhi NCR and India. It comes with some exclusive features like IVR, Tollfree number, Virtual number, CRM integration, Live panel, etc.
Cloudshope cloud-based IVR system assists businesses in customizing their IVR according to their business needs. They can segregate callers based on their geographical location to make callers experience more personalized. Through an IVR, customers can speak to the agents in their local language anytime.
Additional Information:
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Minimum Order Quantity: 1 Month
Product Brochure
Service Location | Noida,Greater Noida |
Communication Language | English,HIndi |
Inbuilt Hard Disk For Recording And Data Storage | YES |
Support Various Dialling | YES |
Start Date / Month | Immediate |
Shift Timings | 24X7 |
Service Charge | 999 |
ACD | NO |
Brand | CLOUDSHOPE |
Channel | MONO |
Color | All |
Concurrent Call | 500 |
Connectivity | Instant |
Duration | 12 Month |
Embedded Solution | Instant |
Feature | Advance |
features | Sticky Agent |
Integration | APIs |
Mode | Online |
Mounting | Available |
Network Interface | All |
Operating System | OS |
Payment Mode | Online |
Total Minutes | Unlimited |
Type | Cloud |
Usage | Unlimited |
CloudShope is the fastest growing cloud telephony company, ivr service Provider Company in Noida, Delhi, Gurgaon, NCR and across India. CloudShope an Interactive Voice Response (IVR) which is simple, can process over a million calls an hour, usable, voice-driven, Voice XML and CCXML-powered IVR platform, cloud hosting services, and developer solutions. We are among the top IVR and Virtual number provider in Delhi NCR.
We are experts in providing digital marketing solutions, E-mail marketing, Bulk SMS, Interactive Voice Response (IVR), Website Design and Development, Search Engine Optimization, Pay Per Click, Social Media Marketing and Bulk SMS Service Provider. As a digital marketing organization we deliver robust results which ensure excellent returns on investment.
Mesha Media Group strongly believes in excellence and ethics. We have grown in a very short time to be one of India’s leading digital marketing, IVR companies in Noida. Thanks to all our clients, who tell us that your IVR service provider in Noida itrustworthy, ethical in business, deliver what is committed, innovative and processes driven organization.
CloudShope Solution is the best IVR Service Provider in India, offering cloud-based IVR Service at the most affordable rates. And Top leader in providing IVR (Interactive Voice Response) Service in India
CloudShope Solution creates you in a win situation for both the buyers and sellers. A buyer having to requested pieces of information from several businesses that offer the product/service that they are looking for and the sellers are given the opportunities to pitch their product/service to someone who has given them permission. Lead generation is a basic need for any type of business in the marketing field. For the best leads generation, we are offering IVR and voice calls/SMS services in India.
IVR (Interactive Voice Response) System is a computerized telephony voice platform, it automates various customer/client services and gives much more-needed control to the end-users. IVR service leverage the latest developments in Computer and telephony industries. Cloudshope Solution is a Virtual number service provider that provides callers with a menu of options for navigating the phone system to reach the department or phone number they desire. An auto attendant can be quite simple, or it can provide advanced features such as voice recognition and text-to-speech translation. So, When you dial your phone banking A pre-recorded voice greets you, guides you to avail various services provided by the bank, and Acts as a navigator to get the right information sought by you.
IVR Special Features:-
1. Leads Management
2. On-Hold Music
3. Support 24×7 Hours
4. Pop Up
5. Call Recording
6. Call Transfers
7. Call Logs
8. Multiple Extensions
9. Number Portability
10. Toll-Free Numbers
11. Call Forwarding
12. Round Robin Call
13. SMS Alert
Benefits from using IVR service in India
Here is a list of some of the benefits of using the IVR service.
Increase first contact resolutions– IVR service increase 1st contact resolutions because the callers are always directed to the relevant persons who are able to deal with his/her needs in the right way.
Increases customer service efficiencies– People who are work in a firm or company that uses IVR services in India are much more efficient at solving certain issues and fulfilling certain needs of the customers that they are assigned to.
Additional Information:
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Minimum Order Quantity: 1 Month
Product Brochure
Type Of Process | Inbound |
Service Location | IVR Service Provider |
Type Of Calls | Domestic |
Shift Timings | IVR Service Provider |
Communication Language | IVR Service Provider |
Location/City | Pan India |
Service Duration | IVR Service Provider |
Manpower Required | IVR Service Provider |
Start Date / Month | IVR Service Provider |
Inbuilt Hard Disk For Recording And Data Storage | IVR Service Provider |
Support Various Dialling | IVR Service Provider |
Additional Information:
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Minimum Order Quantity: 1 Month
Product Brochure
Software Category | Customized IVR Service Provider |
Service Location | India , PAN India |
Color | IVR Service Solution Provider |
Communication Language | Hindi, English |
Software Type | Cloud Based |
Mounting | Possible |
Power | Unlimited |
Temperature Range | 101 |
Size | NA |
Interactive voice response phone system typically consists of the following components:
From here, one of three types of IVR systems is typically constructed.
IVR technology offers competitive advantages to businesses and advances their automation efforts. Some key benefits include:
Additional Information:
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Minimum Order Quantity: 1 Month
Product Brochure
Communication Language | English, Hindi |
Service Duration | Unlimted |
Shift Timings | 24*7 |
Number series | 1800 |
Mode Of Service | Cloudbased |
Technology | Cloud |
Manpower Required | Non |
Additional Information:
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Minimum Order Quantity: 1 Month
Product Brochure
Type Of Process | Inbound and Outbound |
Type Of Calls | Unlimited |
Shift Timings | 24X7 IVR Service Provider |
Location/City | Gurgaon, Pune, Mumbai, Hyderabad, Bangalore |
Service Duration | 24X7 IVR Service Provider |
Manpower Required | 24X7 IVR Service Provider |
Start Date / Month | 24X7 IVR Service Provider |
Communication Language | English & Hindi |
Model Name/Number | 24X7 IVR Service Provider |
Network Type | 24X7 IVR Service Provider |
Usage/Application | 24X7 IVR Service Provider |
CloudShope is an industry-leading platform that collaborates with some of the country’s most prominent companies. Make My Trip, Lenskart, and FoodPanda are just a few examples, among many others. In addition to providing interactive voice services, they also provide a voice system for businesses.
Key Features:
Pricing:
They provide a free plan, which only benefits some of the consumers. The first subscription package costs Rs. 1500 per month and includes 1,000 free minutes for four users.
The second and third packages offer Rs.3000 and Rs.5000 per month, respectively, and are ideal for expanding businesses.
The enterprise-level bundle includes several added benefits, but you must contact the team to place a custom order and receive special pricing.
Best For:
SMEs and Startups
CloudShopeCloudShope has a humorous name, but the multitude of functions and integrations are no joke. The clientele of the reputable business includes Instagram, Deloitte, Box, Adobe, PayTM, and others.
Key features:
Pricing:
Bronze: For Rs 588 per user, you’ll receive a free number, forward to devices, SMS, voice, Teams, and call recording choices. This strategy is appropriate for startups.
Silver: For Rs. 1,103 per user, unlimited incoming calls, call waiting, user-defined working hours, after-call work, internal staff calling, call remainders, call cascade, and holiday routing are included.
Platinum: For Rs 2,573 per user, you can access call transfers, 3-way conferencing, IP whitelisting, APP block, route to an external number, personalized caller ID, call barging, and the ability to relay calls to numerous devices.
Best For:
Startups and businesses with international branches
CloudShopeCloudShope is an uncomplicated business that provides CIM, Mobile Vas, Smart VIG video gateway, Motion, and Voice announcer. The airport authority of India, the Income Tax Department, BSNL, MTNL, and LIC are all government clients of the top IVR Companies in India. Reliance Infocomm, Infosys, and Tata are private companies and also clients.
Key Features:
Pricing:
On its website, the company does not provide any pricing information. On the other hand, you may get contact information for their executives on their website.
Best For:
SMEs and Enterprises
Additional Information:
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Minimum Order Quantity: 1 Month
Product Brochure
Type Of Process | Incoming & Outgoing Both |
Type Of Calls | Domestic |
Shift Timings | IVR Service Provider in India |
Location/City | Mumbai, Pune, Bangalore, Delhi, New Delhi, Noida |
Service Duration | IVR Service Provider in India |
Manpower Required | IVR Service Provider in India |
Start Date / Month | IVR Service Provider in India |
Communication Language | English & Hindi |
Model Name/Number | IVR Service Provider in India |
Network Type | IVR Service Provider in India |
Usage/Application | IVR Service Provider in India |
A big enterprise, like a healthcare provider, financial services or retail store with a large number of customers, is bound to have different queries and concerns from the customers coming in. It will also be natural that certain agents are better skilled at handling specific customer queries than others. This can lead to an inefficient usage of resources where a less efficient agent spends more time on a query that could’ve been handled faster by another agent. An IVR calling system can be used to manage the routine queries and freeing up the precious resource time for handling critical queries.
Additionally, IVR services with Artificial Intelligence helps businesses optimise their agent’s time and provide a better experience for their customers.
Interactive voice response system (IVR) is a technology that automates telephone services by allowing users to respond to automated prompts via voice commands. The self-service IVR transfers a call to a live agent only for critical queries or something which is more specific in nature.
Hosted IVR services enable businesses to provide 24/7 customer service, even after business hours. This improves loyalty and satisfaction rates for customers, as well as streamlines processes for call center agents. These services are also cost-effective compared to other solutions like outsourcing.
Agent-assisted IVR software enables contact centres to seamlessly integrate voice recognition technology into their existing IVR systems. The agent-assisted IVR service helps to cut costs and stream operations by assisting customers with basic questions, reduce call volume, and ease wait times.
Enabling the callers to get a self-serve tool and create a better user experience.
Set up a pre-recorded message for a caller who calls post business hours, also allow them to to leave a query or schedule an appointment.
Use advanced voice recognition system that recognizes caller intent and responds with relevant options.
Customer conversations are automatically recorded and stored on cloud for future purpose.
Check the number of your missed, attended, and outgoing calls agent and department wise.
Ensure effective follow-up on your missed customer calls with timely notifications of the same.
Smart IVR Solution for Enterprises
Create an IVR calling system that meets the needs of your business. Custom IVR flows can be created with welcome scripts, professional messages, best old music, and action-driven number dialling. Our team ensures that the entire flow is in line with the goal of customer engagement and satisfaction.
Additional Information:
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Minimum Order Quantity: 1 Month
Product Brochure
Type Of Process | Inbound |
Type Of Calls | Domestic |
Shift Timings | 24X7 IVR Service Provider |
Location/City | Pan India |
Service Duration | IVR Service Provider in India |
Manpower Required | IVR Service Provider in Noida |
Start Date / Month | IVR Service Provider |
Communication Language | English & Hindi |
Model Name/Number | IVR Service Provider |
Network Type | IVR Service Provider |
Usage/Application | IVR Service Provider |
Additional Information:
View Complete details
Service Location | Pan India |
Communication Language | Hindi and English |
Shift Timings | 24X7 |
Service Mode | Online |
Software Category | Cloud Telephony |
INTERACTIVE VOICE RESPONSE ( IVR ) Voice Call And Bulk Msg ServiceInteractive Voice Response ( IVR ) is the work-horse application in the telephony world. By leveraging the power and intelligence of the computer, sophisticated automated telephone applications can easily be designed and implemented at EHS. The vertical application potentials are practically endless. An Interactive Voice Response System can be used to automate a wide range of services and data requests. By combining the input of the caller with menu driven scripts Clients, potential clients, and employees can call into your organization or to a remote IVR call center, using a touch-tone telephone and interact with the system in real time in a host of applications.
View Complete details
Minimum Order Quantity: 1 Month
Software Category | IVR |
Service Location | PAN INDIA |
Color | All |
Communication Language | Hindi, English |
Software Type | Cloud Based |
Mounting | Possible |
Power | Unlimited |
Temperature Range | 101 |
Size | NA |
Voice Logger Protocols | No |
Codecs | No |
Hardware | NA |
Dimensions | NA |
Pri Card | Not Required |
Country of Origin | Made in India |
Additional Information:
View Complete details
Minimum Order Quantity: 1 Month
Service Location | PAN INDIA |
Communication Language | ANY |
Inbuilt Hard Disk For Recording And Data Storage | YES |
Support Various Dialling | YES |
Start Date / Month | Immediate |
Shift Timings | 24X7 |
Service Charge | 999 |
ACD | NO |
Brand | CLOUDSHOPE |
Channel | MONO |
There are two types of IVR
Additional Information:
View Complete details
Minimum Order Quantity: 1 Set
Usage/Application | CloudBased |
Software Category | IVR |
Material | CLoudShope |
Model Name/Number | 201457 |
Service Location | PAN INDIA |
Color | All |
Communication Language | Hindi, English |
Software Type | Cloud Based |
Mounting | Possible |
Power | Unlimited |
Product Type | Cloud |
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Additional Information:
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Minimum Order Quantity: 1 Month
Service Location | Bangalore , Mumbai , Kolkata , New Delhi , Noida , Lucknow |
Type Of Process | Inbound |
Type Of Calls | Domestic |
Shift Timings | 24X7 |
Communication Language | English, Hindi , Punjabi , Marathi |
Location/City | Pan India |
Service Duration | Hosted IVR Service Provider in India |
Manpower Required | No |
Start Date / Month | Immediate |
Inbuilt Hard Disk For Recording And Data Storage | YES |
Support Various Dialling | YES |
Additional Information:
View Complete details
Minimum Order Quantity: 1 Month
Type Of Process | Inbound |
Service Location | Bangalore , Mumbai , Kolkata , New Delhi , Noida , Lucknow |
Type Of Calls | Domestic |
Communication Language | English, Hindi , Punjabi , Marathi |
Shift Timings | IVR Service Provider |
Location/City | Pan India |
Service Duration | IVR Service Provider |
Manpower Required | IVR Service Provider |
Start Date / Month | IVR Service Provider |
Inbuilt Hard Disk For Recording And Data Storage | IVR Service Provider |
Support Various Dialling | IVR Service Provider |
Database Systems Corp. (DSC) is a leading IVR supplier including IVR systems, software and outsourcing services.
In computer telephony, interactive voice response (IVR) is a computer phone system and software that allows a person, typically a telephone caller, to select an option from a voice menu and otherwise interface with a computer system. Generally an IVR system plays a pre-recorded voice prompt to which the individual presses a number on a telephone keypad to select the option, or speaks simple answers such as "yes", "no", or numbers in response to the voice prompts.
DSC provides complete turnkey IVR development services and interactive voice response program development. From simple to complex calling applications, DSC personnel can design, develop, test and implement your phone campaign quickly and have your phone program in place with a minimal amount of time.
Contact DSC to learn more about Database Systems Corp., as an IVR provider and CTI phone system supplier.
DSC is an IVR software supplier of our award winning API library of IVR (Interactive Voice Response) routines.
DSC IVR applications operate in a client/server fashion. The IVR script can run on the IVR phone system or on a different server that is processing other applications.
Thus your IVR application program now has complete access to all of the programs and data that your existing applications use. These IVR programs can actually perform call center functions such as dealer lookup, account information access and update, etc. and simply transfer the result information to the our phone system to be relayed to the caller.
DSC is likewise a leading IVR systems vendor and provides an award winning phone system which feature interactive voice response solutions for processing inbound phone calls. This IVR system (IVRS) incorporates a Windows Intel processor with telephony boards and software from Dialogic. When combined with our extensive IVR software, these phone systems can perform both inbound call distribution as well as outbound calling campaigns - concurrently.
The WIZARD IVR phone system is our entry level call center phone system that supports analog phone lines. If your calling center requires more lines, our PACER IVR system can be used in environments where digital phone line support is necessary.
Database Systems Corp. (DSC) is a leading provider of interactive voice response (IVR) services and call answering systems. These IVR services include the development of custom IVR applications by our experienced programming staff. These applications can reside on your own phone answering system. In addition, we can provide your organization with IVR outsourcing services at our secure data center.
With IVR software developed by our company, we are ideally positioned to provide comprehensive and affordable IVR call answering services to any size organization. Our inhouse ivr service processes incoming calls using our award winning interactive voice response (IVR) software that answers calls without an operator.
DSC employs an experienced IVR programming and development staff that can deliver comprehensive IVR solutions quickly. As a service group, you can provide information to your clients at the touch of a phone keypad, 24 hours a day. From external database access to web integration including XML messaging, we can develop your informational phone applications in a short period of time.
Additional Information:
View Complete details
Minimum Order Quantity: 1 month
Type Of Process | Inbound |
Service Location | IVR Service Provider |
Type Of Calls | Domestic |
Communication Language | IVR Service Provider |
Shift Timings | IVR Service Provider |
Location/City | Pan India |
Service Duration | IVR Service Provider |
Manpower Required | IVR Service Provider |
Start Date / Month | IVR Service Provider |
Inbuilt Hard Disk For Recording And Data Storage | IVR Service Provider |
Support Various Dialling | IVR Service Provider |
Additional Information:
View Complete details
Minimum Order Quantity: 1 Month
Type Of Process | Inbound |
Service Location | IVR Service Provider |
Type Of Calls | Domestic |
Communication Language | IVR Service Provider |
Shift Timings | IVR Service Provider |
Location/City | Pan India |
Service Duration | IVR Service Provider |
Manpower Required | IVR Service Provider |
Start Date / Month | IVR Service Provider |
Inbuilt Hard Disk For Recording And Data Storage | IVR Service Provider |
Support Various Dialling | IVR Service Provider |
Interactive Voice Response (IVR) is a technology allowing humans to interact with phone systems through DTMF tones input via keypad, or by speech recognition.
Interactive Voice Response is not necessarily related to VoIP technology.
Examples and benefitsAn example of IVR is when you call a company or business, and then you hear “press 1 for technical assistance, press 2 for sales support, press 0 to speak to the operator”.
After you make your choice, your call is routed to an extension/call queue, or, for example, a voice message is reproduced to you. Otherwise you enter an IVR submenu which offers more options that you can select.
Thanks to Interactive Voice Response service in some cases it is possible to completely avoid human intervention, for example, you can call your GSM operator and you can add funds to your account or you can call your bank to receive an up-to-date account information – all this without speaking to the operator, simply by following the voice commands. IVR technology is often used to make automated telephone surveys when the called user is asked to answer questions by pressing digits.
In this way, by minimizing or even avoiding the human interference, IVR allows the companies to handle higher volumes of phone calls, reduce costs and improve the customer satisfaction.
IVR vs. Automated attendantAutomated attendant (Auto-attendant, AA, or virtual receptionist) functions as DISA (Direct Inward System Access).
As to IVR, it is a more intelligent and sophisticated version of an auto attendant, which offers an advanced level of interaction with the telephone system.
At each step (node), you can set up the IVR application to route the call to a specified destination (extension, call queue, whatever) or to send the call to another IVR submenu.
As a rule, callers are invited to select different options by pressing the digits.
IVR application is usually set up via a Graphical User Interface, which allows a user with little to no technical knowledge to create and to deploy complicated IVR trees in minutes.
Additional Information:
View Complete details
Minimum Order Quantity: 1 Month
Type Of Process | Inbound |
Service Location | IVR Service Provider |
Type Of Calls | Domestic |
Communication Language | IVR Service Provider |
Shift Timings | IVR Service Provider |
Location/City | Pan India |
Service Duration | IVR Service Provider |
Manpower Required | IVR Service Provider |
Start Date / Month | IVR Service Provider |
Inbuilt Hard Disk For Recording And Data Storage | IVR Service Provider |
Support Various Dialling | IVR Service Provider |
Additional Information:
View Complete details
Minimum Order Quantity: 1 Month
Type Of Process | Inbound |
Service Location | IVR Service Provider |
Type Of Calls | Domestic |
Shift Timings | IVR Service Provider |
Communication Language | IVR Service Provider |
Location/City | Pan India |
Service Duration | IVR Service Provider |
Manpower Required | IVR Service Provider |
Start Date / Month | IVR Service Provider |
Inbuilt Hard Disk For Recording And Data Storage | IVR Service Provider |
Support Various Dialling | IVR Service Provider |
Additional Information:
View Complete details
Minimum Order Quantity: 1 Piece
Type Of Process | Inbound |
Type Of Calls | Domestic |
Software Category | IVR Service Solution Provider |
Shift Timings | IVR Service Solution Provider |
Location/City | Pan India |
Service Duration | Monthly IVR Service Provider |
Manpower Required | No |
Start Date / Month | Immediate |
Service Location | IVR Service Solution Provider |
Color | IVR Service Solution Provider |
Communication Language | Hindi, English |
Software Type | Cloud Based |
Interactive Voice Response (IVR) is an automated phone system technology that allows incoming callers to access information via a voice response system of pre recorded messages without having to speak to an agent, as well as to utilize menu options via touch tone keypad selection or speech recognition to have their call routed to specific departments or specialists.
A well designed IVR software system can help increase customer satisfaction and improve contact center operations and KPIs. Particularly during times of high call volume, an effective interactive voice response system can help avoid hold time by helping customers find answers and perform simple tasks themselves. In cases where a customer needs or requests to speak with a person, ivr technology can help route calls quickly and seamlessly to the best call center agent to address their inquiry.
At TTEC, we understand how to empower our clients' customers by making it easy for them to navigate through a smart scripted IVR system. Our ivr software saves time and makes it possible for brands to serve customers 24/7/365.
Our contact center technology solutions give customers the ability to handle routine transactions (pay bills, track shipping, make reservations, etc.) on the phone without agent-intervention. So, they can get answers faster, and you can keep costs down.
Additional Information:
View Complete details
Minimum Order Quantity: 1 Month
Software Category | IVR Service Solution Provider |
Usage/Application | CloudBased |
Material | CLoudShope |
Model Name/Number | 201456 |
Service Location | India , PAN India |
Color | IVR Service Solution Provider |
Communication Language | Hindi, English |
Software Type | Cloud Based |
Mounting | Possible |
Power | Unlimited |
Product Type | Digital |
Additional Information:
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Type Of Calls | Domestic |
Communication Language | Hindi and English |
Service Location | Pan India |
Operating System | Window |
Service Type | Online |
INTERACTIVE VOICE RESPONSE ( IVR ) Voice Call And Bulk Msg ServiceInteractive Voice Response ( IVR ) is the work-horse application in the telephony world. By leveraging the power and intelligence of the computer, sophisticated automated telephone applications can easily be designed and implemented at EHS. The vertical application potentials are practically endless. An Interactive Voice Response System can be used to automate a wide range of services and data requests. By combining the input of the caller with menu driven scripts Clients, potential clients, and employees can call into your organization or to a remote IVR call center, using a touch-tone telephone and interact with the system in real time in a host of applications.
View Complete details
Service Location | Pan India |
Communication Language | Hindi and English |
Software Type | Cloud Based |
Support | OBD IVR |
Service Mode | Online |
INTERACTIVE VOICE RESPONSE ( IVR ) Voice Call And Bulk Msg ServiceInteractive Voice Response ( IVR ) is the work-horse application in the telephony world. By leveraging the power and intelligence of the computer, sophisticated automated telephone applications can easily be designed and implemented at EHS. The vertical application potentials are practically endless. An Interactive Voice Response System can be used to automate a wide range of services and data requests. By combining the input of the caller with menu driven scripts Clients, potential clients, and employees can call into your organization or to a remote IVR call center, using a touch-tone telephone and interact with the system in real time in a host of applications.
View Complete details
Minimum Order Quantity: 1 Month
Product Brochure
Service Location | PAN INDIA |
Communication Language | ANY |
Inbuilt Hard Disk For Recording And Data Storage | YES |
Support Various Dialling | YES |
Start Date / Month | Immediate |
Shift Timings | 24X7 |
Service Charge | 999 |
ACD | NO |
Brand | CLOUDSHOPE |
Channel | MONO |
Additional Information:
View Complete details
Minimum Order Quantity: 1 Piece
Product Brochure
Service Location | PAN INDIA |
Communication Language | ANY |
Inbuilt Hard Disk For Recording And Data Storage | YES |
Support Various Dialling | YES |
Start Date / Month | Immediate |
Shift Timings | 24X7 |
Service Charge | 999 |
ACD | NO |
Brand | CLOUDSHOPE |
Channel | MONO |
Omni-Channel Customer Service Contact and Call Centre Solutions
CloudShope, the world’s #1 Customer Experience Platform, empowers companies to create exceptional omnichannel experiences, journeys and relationships. CLoudShope is trusted by over 4,700 customers in 120 countries, to orchestrate 25 million contact center interactions per year in the cloud and on-premises.
Features: Personalized Appointment Reminders, Account Activations, Surveys, Refill, Reorder and Pickup Notifications Closing Announcements, Fundraising, Requests, Payment Reminders, Sales Calls, Fraud Alerts.
Customer Engagement Solutions
CloudShope IVR is used by enterprises who wish to automate their responses to their customers and make it a personalized experience. This helps them reduce cost on human resources and at the same time provide multiple responses (static and dynamic) to multiple callers at the same time round the clock.
Features: NxN level IVR nodes, XML-based IVR Creator, Real-time reporting for IVR nodes, Festival facility, After Calling hours IVR flow, APIs for integration with third-party applications and databases integration, payment gateway integration, PCI DSS certified, Robo Call facility, ASR and TTS facilities.
World Class Telecom Solutions
CloudShope has been creating innovative, bullet-proof software with a product line ranging from small scale voice mail systems to high-end dial out, and call testing programs, CloudShope is guaranteed to have a product to suit your computer telephony needs.
Features: Web-based reporting, Unlimited number of calls, Text to Speech, Speech recognition, Touch tone detection, Database Interaction, Call transferring, voice to email, Fax to email, out dial capability, Read/write text file, Launch Program.
Connecting and Delivering Value
A Global Messaging and Digital Platform, CloudShope, provides interactive voice and data services. They enable enterprises to interact with their customers & engage them with a complete end to end service platform which allows Enterprises to execute marketing.
Features: Messaging, Voice Solutions, Digital Marketing and Software & Applications Development.
Mobility. Convenience. Realization
CloudShope has over the years’ demonstrated expertise in complete software product development. We have expertise in the field of enterprise-grade computer telephony components and e-business infrastructure software. We deliver the critical building blocks to serve the converging Internet and Telecommunication market segments.
Features: IVRS Based menu, CTI enabled CRM, Voice Logger, enhanced quality monitoring and optimize agent’s subject knowledge, SMS, Email and Fax integration, Dialer and ACD, Embedded Chat modules,real-time report and charts, analytical conclusions.
Delivering high value, comprehensive and reliable telecom solutions
CloudShope is the original designer and developer of PC-based voice processing systems. CLoudShope provides the software and hardware to convert existing PC’s into efficient Voice Logger and Interactive Voice Response (IVR) systems as well to help you decide on a new PC-based telephony solution for your organization.
Features: Voice recognition, DTMF Inputs, CRM, Conferencing, voice logger.
Additional Information:
View Complete details
Minimum Order Quantity: 1 Piece
Product Brochure
Service Location | PAN INDIA |
Communication Language | English, HIndi |
Inbuilt Hard Disk For Recording And Data Storage | YES |
Support Various Dialling | YES |
Start Date / Month | Immediate |
Shift Timings | 24X7 |
Service Charge | 999 |
ACD | NO |
Brand | CLOUDSHOPE |
Channel | MONO |
What is IVR?
Interactive Voice Response is a technology that allows a pre-recorded voice to interact with humans through voice and DTMF tones input via the keypad. Meaning, when you call, the voice on the other end will be computer-generated. You can use your phone’s keyboard to create a certain outcome.
This is the simplest form of IVR. In this type, you can only add a single layer of IVR to your call flow. Single level IVR is perfect for simple use cases where one input is enough to connect an agent or trigger a message.
You can think of multi-level IVR as an IVR within an IVR. Sometimes it’s unmanageable to create an IVR menu with a 0-9 prompt. In this case, you can use multiple layers of IVR in your call flow to streamline the workflow.
With CloudShope IVR, you can decide what your customers hear. Say for instance someone is calling for the first time, then you can play a greeting that different from when a person is calling the second or third time. Personalization is important because it helps your customer listen to more relevant information.
IVR systems can be used as an effective channel to collect valuable feedback from the customer which can then be used to improve customer experience.
Not all companies have a 24×7 customer support. In cases like these, IVRs can help. Simply set up with a greeting that mentions your office is closed and also mentions your work hours. This will help customers call back during your business hours.
This method allows your customer to pay for services availed using their mobile phones. From ordering movie tickets to home delivery, almost every division has used IVR for payments at some point.
Cash on delivery orders, if not verified, incur huge expenses for companies. Companies now use a simple IVR system that ensures the order is verified by the customer before it goes out for delivery. This saves time, money and human resources for the company at stake.
A system that is completely automated is one of the most basic uses of IVR. It is the easiest way to communicate with people of all languages, without having to hire people who speak all these different languages.
Our Smart IVR feature ensures your customers speak to the right person who can help them with what they are looking for. The easier it is for your customers to get connected to the right person, the happier your customer will be.
With IVR, all a customer has to do is call the number given by the company, punch in his user ID and he gets the status of his order. This makes it simple for the customer while also avoiding the human intervention, thereby reducing the need for extra manpower.
With automated IVR systems, there are now streamlined processes in place. Your company is now able to have a process in place for all mundane tasks so that your staff can focus on other key activities.
Additional Information:
View Complete details
Minimum Order Quantity: 1 Month
Product Brochure
Service Location | PAN INDIA |
Communication Language | ANY |
Inbuilt Hard Disk For Recording And Data Storage | YES |
Support Various Dialling | YES |
Start Date / Month | Immediate |
Shift Timings | 24X7 |
Service Charge | 999 |
ACD | NO |
Brand | CLOUDSHOPE |
Channel | MONO |
Omni-Channel Customer Service Contact and Call Centre Solutions
Genesys, the world’s #1 Customer Experience Platform, empowers companies to create exceptional omnichannel experiences, journeys and relationships. Genesys is trusted by over 4,700 customers in 120 countries, to orchestrate 25 million contact center interactions per year in the cloud and on-premises.
Features: Personalized Appointment Reminders, Account Activations, Surveys, Refill, Reorder and Pickup Notifications Closing Announcements, Fundraising, Requests, Payment Reminders, Sales Calls, Fraud Alerts
Customer Engagement Solutions
C-Zentrix IVR is used by enterprises who wish to automate their responses to their customers and make it a personalized experience. This helps them reduce cost on human resources and at the same time provide multiple responses (static and dynamic) to multiple callers at the same time round the clock.
Features: NxN level IVR nodes, XML-based IVR Creator, Real-time reporting for IVR nodes, Festival facility, After Calling hours IVR flow, APIs for integration with third-party applications and databases integration, payment gateway integration, PCI DSS certified, Robo Call facility, ASR and TTS facilities
World Class Telecom Solutions Since 1984
PEC has been creating innovative, bullet-proof software with a product line ranging from small scale voice mail systems to high-end dial out, and call testing programs, PEC is guaranteed to have a product to suit your computer telephony needs.
Features: Web-based reporting, Unlimited number of calls, Text to Speech, Speech recognition, Touch tone detection, Database Interaction, Call transferring, voice to email, Fax to email, out dial capability, Read/write text file, Launch Program
Connecting and Delivering Value
A Global Messaging and Digital Platform, 3m Digital, provides interactive voice and data services. They enable enterprises to interact with their customers & engage them with a complete end to end service platform which allows Enterprises to execute marketing.
Features: Messaging, Voice Solutions, Digital Marketing and Software & Applications Development.
Mobility. Convenience. Realization
Alliance has over the years’ demonstrated expertise in complete software product development. We have expertise in the field of enterprise-grade computer telephony components and e-business infrastructure software. We deliver the critical building blocks to serve the converging Internet and Telecommunication market segments.
Features: IVRS Based menu, CTI enabled CRM, Voice Logger, enhanced quality monitoring and optimize agent’s subject knowledge, SMS, Email and Fax integration, Dialer and ACD, Embedded Chat modules,real-time report and charts, analytical conclusions.
Delivering high value, comprehensive and reliable telecom solutions
ARIA is the original designer and developer of PC-based voice processing systems. ARIA provides the software and hardware to convert existing PC’s into efficient Voice Logger and Interactive Voice Response (IVR) systems as well to help you decide on a new PC-based telephony solution for your organization.
Features: Voice recognition, DTMF Inputs, CRM, Conferencing, voice logger.
Additional Information:
View Complete details
Minimum Order Quantity: 1 Month
Product Brochure
Service Location | PAN INDIA |
Communication Language | ANY |
Inbuilt Hard Disk For Recording And Data Storage | YES |
Support Various Dialling | YES |
Start Date / Month | Immediate |
Shift Timings | 24X7 |
Service Charge | 999 |
ACD | NO |
Brand | CLOUDSHOPE |
Channel | MONO |
CLoudShope is another Indian company that offers interactive voice services. The company headquarters located in Bangalore, and it stands on second our IVR services in India list.
The Cloudshope has worked with some of the reputed enterprises like Practo, Red bus, Quikr, and more.
Pricing:They offer voice, SMS, and Authentication. The prices vary from product to product you can check out manually.
Unlike many other brands in this industry, CloudShope allows you to use the package for SMS & Voice purpose. It is entirely up to you, whether you want to use it for the Voice purpose or send SMS. You also get validity, and it is not a monthly subscription. A monthly subscription would be a bad idea for a smaller business with less communication activity.
You can also try the trial version for 15-days with every feature unlocked. Dedicated customer care come in handy when you are in confusion.
Additional Information:
View Complete details
Minimum Order Quantity: 1 Month
Product Brochure
Service Location | PAN INDIA |
Communication Language | English, HIndi |
Inbuilt Hard Disk For Recording And Data Storage | YES |
Support Various Dialling | YES |
Start Date / Month | Immediate |
Shift Timings | 24X7 |
Service Charge | 999 |
ACD | NO |
Brand | CLOUDSHOPE |
Channel | MONO |
Lenskart, Make My Trip, Food panda, and more to name a few. The company excels in offering interactive voice services, and business voice system to the customers. They are standing top on the IVR Service Providers in India mountain, Also check Best Free CDN Alternative.
Pricing:My Operator is an established company, and it comes with the benefit of expertise. They offer an instant demo for you,
so you can try before you buy. You can start recording the calls for the quality purpose and customize IVR.
They have strong customer care to support your queries and solve the issues. And, it is one of the reasons why they stand number one on our IVR services in India list.
CloudShope is a straightforward company that offers CIM, Mobile Vas, Smart VIG video gateway, Motion, Voice announcer, and ( Lunch Tea Break Over, Safety, Energy Conservation) Announcer.
They established the company ten years ago, and they have worked with Reliance Infocomm, Indian Airlines, Income tax company,
Airport Authority of India, Police Department, Department of Telecommunications BSNL and MTNL, and many more. They focus a lot on Government based projects, and Bay Talkitec stands for quality.
Pricing:You have to contact the official team for the pricing – contact Bay Talkies
Key Features:We say that they need to update the details on the official website.
The Talkitec provide you active contact numbers of the concerning people for deals & information.
Key Features:
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