Call 08046043226 90% Response Rate

our range

Auto Dialer Service

Pioneers in the industry, we offer call center auto dialer service, mobile based auto dialer, call center auto dialer service provider, app based auto dialer service provider, top 5 auto dialer service provider in delhi, mumbai , gurgaon , pune , noida and call center predictive dialer software from India.
  • Call Center Auto Dialer Service
  • Call Center Auto Dialer Service
Call Center Auto Dialer Service

Call Center Auto Dialer Service

Rs 999  / MonthGet Best Price

Product Brochure

Channel5.1
Operating SystemAndroid
LocationPan India
Usage/ApplicationAuto Dial Numbers
WirelessYes
Service modeOnline
About the App: 
The App is used for automating business communications, be it inbound or outbound calls. It helps in effectively and efficiently managing manpower. We understand that every lead or every communication with customer is very important for customer conversion and thus we help and track every such communication. This app provides a way to track your lead end to end using a sophisticated web based automatic CRM panel for both inbound and outbound calls. 

 Features:
  • App based automatic auto dialer: Schedule calls to your database using your preferred calling policy and agent group.
  • Pre call pop-up for agents: To inform agents about call before the number is dialed.
  • Call directly from agents mobile number thus call pick up ratio is very high.
  • Track incoming & outgoing calls and upload the report with recording to the web panel.
  • Track only the company SIM card if used in dual SIM phone.
  • Upload calling data using excel file or filter the data from the web CRM and schedule the call.
  • VoIP (Voice over Internet Protocol) support.
  • Integration of various cloud telephony services like Missed Call Number, IVR, Toll Free Number, Bulk SMS, Bulk Voice Call etc


Additional Information:

  • Delivery Time: Immediate

View Complete details

get quote request a call back
  • Mobile Based Auto Dialer
  • Mobile Based Auto Dialer
Mobile Based Auto Dialer

Mobile Based Auto Dialer

Rs 999  / PieceGet Best Price

Minimum Order Quantity: 1 Piece

PowerNo
Agent TerminalYEs
BrandCloudShope
Channel5.1
Operating SystemWindows
Model Name/NumberAndroid
CabinetNo
Weight100
Material100
Agate Sata Hdd100
Ivr ManagerYes
MountingYes
Seagate Sata HdYes
Maximise Business Outcome, Connect Outbound Calls based on Agent and Lead Connectivity. Quick Installation. No Operational Cost. Trusted by 2000+ Companies. Call Time Optimization. Unmatched Connectivity. 99% Support Satisfaction.

Additional Information:

  • Item Code: 201301
  • Production Capacity: Unlimited
  • Delivery Time: Instant
  • Packaging Details: Intant Activation

View Complete details

get quote request a call back
  • Call Center Auto Dialer Service Provider
  • Call Center Auto Dialer Service Provider
Call Center Auto Dialer Service Provider

Call Center Auto Dialer Service Provider

Rs 999  / PieceGet Best Price

Minimum Order Quantity: 1 Piece

Type Of ProcessOutbound
Type Of CallsDomestic
Shift TimingsAnyTime
Location/CityPan India
Service Duration12 Month
Manpower RequiredNo
Start Date / MonthImmediate
Communication LanguageEnglish & Hindi
Model Name/NumberCloudShope
Network TypeAll
Usage/ApplicationUnlimited
InstantDialing
Offering you a complete choice of services which include Call Center Auto Dialer, Predictive Dialer, Preview Dialer, Auto Dialer Software, Call Center Dialer and Blended Dialer.

Call Center Auto Dialer is an electronic device that can automatically dial telephone numbers to communicate between any two points in the telephone, mobile phone and pager networks. Once the call has been established (through the telephone exchange) the auto dialer will announce verbal messages or transmit digital data (like SMS messages) to the called party.

Additional Information:

  • Item Code: 201303
  • Production Capacity: Unlimited
  • Delivery Time: Instant
  • Packaging Details: Predictive Dialer is a comprehensive outbound customer contact solution that improves your contact centers effectiveness while seamlessly integrating with your existing voice and data systems. It offers campaign development tools, call table filters, predictive dialing, call blending, a browser-based agent desktop, real-time statistics and historical and custom reporting.

View Complete details

get quote request a call back
App Based Auto Dialer Service Provider

App Based Auto Dialer Service Provider

Rs 999  / PieceGet Best Price

Minimum Order Quantity: 1 Piece

Also ProvidesPredictive Dialer
TypeOnline/Cloud-based
Operating SystemFor Windows
Download OptionFree Download Available
Programming LanguagePHP
Provide Installation ServiceYes
TrainingLive Online
License Duration2 Year
SupportBusiness Hours
Mobile AppFor Android
Country of OriginMade in India
Full Dialer Feature List
  • Ability for an agent to call clients in succession from a database through a web-client
  • Ability to display a script for the agent to read with fields like name, address, etc. filled-in
  • Ability to set a campaign to auto-dial and send live calls to available agents
  • Ability to dial predictively in a campaign with an adaptive dialing algorithm
  • Ability to dial on a single campaign across multiple Asterisk servers, or multiple campaigns on a single server
  • Ability to transfer calls with customer data to a closer/verifier on the local system or a remote Asterisk server
  • Ability to open a custom web page with user data from the call, per campaign
  • Ability to autodial campaigns to start with a simple IVR then direct to agent
  • Ability to park the customer with custom music per campaign
  • Ability to send a dropped call to a voicemail box per campaign if no agent is available
  • Ability to set outbound CallerID per campaign
  • Ability to take inbound calls grabbing CallerID
  • Ability to function as an ACD for inbound and fronter/closer verification calls
  • Ability to have an agent take both inbound and outbound calls in one session(blended)
  • Ability to start and stop recording an agent's calls at any time
  • Ability to automatically record all calls
  • Ability to manually or automatically call upto two other customer numbers for the same lead
  • Automatically dial unlimited numbers per customer until you get an answer
  • Ability to schedule a callback with a customer as either any-agent or agent-specific
  • Ability in Manual dial mode to preview leads before dialing
  • Ability for agents to be logged in remotely anywhere with just a phone and a web browser
  • Faster hangup and dispositioning of calls with one key press (HotKeys)
  • Definable Agent Wrapup-time per campaign
  • Ability to add custom call dispositions per campaign
  • Ability to use custom database queries in campaign dialing
  • Recycling of specified status calls at a specified interval without resetting a list
  • Dialing with custom TimeZone restrictions including per state and per day-of-the-week
  • Dialing with Answering Machine Detection, also playing a message for AM calls
  • Multiple campaigns and lead-lists are possible
  • Option of a drop timer with safe-harbor message for FTC compliance
  • Variable drop call percentage when dialing predictively for FTC compliance
  • Internal DNC list can optionally be activated per campaign
  • All calls are logged and statuses of calls are logged as well as agent time breakdowns
  • Load Balancing of call across multiple inbound or outbound Asterisk servers is possible
  • Agent phone login balancing and failover across multiple ViciDial servers
  • Several real-time and summary reports available
  • Real-time campaign display screens
  • 3rd party conferencing(with DTMF macros and number presets)
  • 3rd party blind call transfer
  • 3rd party conferencing with agent drop-off
  • Custom Music-On-Hold and agent alert sound for inbound calls
  • Estimated hold time, place in line, overflow queues and several other inbound-only features
  • Skills-based ranking and call routing per inbound group(queues) and campaign
  • Queue Prioritization per campaign and inbound group
  • Single agent call queueing
  • Ability to set user levels and permissions for certain features and campaigns
  • Ability for managers to listen-in on agent conversations
  • Ability for managers to enter conversations with agents and customers
  • Ability for agents to select a Pause Code when they are not active
  • Ability for agents to control volume levels and mute themselves


Additional Information:

  • Item Code: 400123
  • Production Capacity: Unlimited
  • Delivery Time: Instant
  • Packaging Details: What is an Auto Dialer? An auto dialer software is an outbound dialer that helps businesses automatically dial out a huge set of leads and saves significant time for your agents. It enables you to connect a customer to a live agent once the call has been patched up at the customer end. This leads to high productivity and efficiency. An auto dialer software allows you to assign calls to different agents, depending on certain conditions. Businesses in Real Estate, Insurance Sector, Education Institutions, Financial Service Providers, Political Marketing, Debt and Bill Collection, Weather Forecasting, E-commerce, and many other industries use an autodialer system to reach out to a large number of customers to send automated messages. Dial time Restriction Custom Dialing to specific time zones or regions ¿¿¿ e.g if you have to dial phone numbers starting with 022 (code) between 10-12 PM in IST time zone Dial Order Dial Order feature ensure than the Auto dialer dials out all the phone numbers that are mapped to a contact and increase the Dial Coverage for a business Answer Machine Detection AMD ensures a dialer skips the answering machine. The Call connects only when a live person answers the call at the other end Auto Call Answer Enables business processes where agents with "auto call on" status will automatically receive dialer calls and they do not have to wait for the ring tone, thus it increases the agents' talk time Dialer Notification Error code notification for supervisors when the dialing list is low on contacts or in case a PRI or SIP failure happens Auto Dial List Upload Ameyo¿¿¿s customer manager API enables you to auto-upload dialing lists from CRM or any other third-party system into CloudShope Agent-Skill based Dialing Parallel predictive dialing where dialing contacts are matched with an agents¿¿¿ skill and expertise Voice Blaster Send automated pre-recorded outbound voice messages to your complete contact list. Use the voice broadcasting .

View Complete details

get quote request a call back
Top 5 Auto Dialer Service Provider In Delhi, Mumbai , Gurgaon , Pune , Noida

Top 5 Auto Dialer Service Provider In Delhi, Mumbai , Gurgaon , Pune , Noida

Rs 999  / PieceGet Best Price

Minimum Order Quantity: 1 Piece

Also ProvidesPredictive Dialer
TypeOnline/Cloud-based
Operating SystemFor Windows
Download OptionFree Demo/Trial Available
BrandCLOUDSHOPE
Programming LanguagePHP
Free Required RAM1 GB
Provide Installation ServiceNo
TrainingLive Online
License Duration2 Year
SupportBusiness Hours
Mobile AppFor Android
Country of OriginMade in India
Auto Dialer Software for BusinessesIncrease agent productivity & eliminate manual number dialling via our auto dialer software.

What is an auto dialer?

An autodialer or automatic phone dialer is a special type of outbound dialer software which helps to dial out a set of contacts automatically. Depending on the call flow, you can play a greeting, ask for an IVR input & more. All the calls can be assigned to different agents depending on certain conditions.

How does it work?

 

Find out how Exotel’s auto dialer solution works and how you can use it in this video.

How an auto dialer can boost your business communication

Saves time

Placing manual outbound calls for a large number of customers is time-consuming. An automatic outbound dialer ensures a streamlined and scalable outbound calling process.

Reduces manpower

 

Auto dialer software helps cut down on manpower by significantly increasing agent productivity, thereby enabling companies to achieve more with fewer resources.

Increases sales

 

An auto dialer significantly increases a company’s sales as it can make more number of calls than a human agent in the same period of time, and also can make calls in parallel. Hence, resulting in more sales

Increases revenue

 

Using an automated dialer software, businesses can generate and convert more leads, ultimately resulting in higher revenue.

Features of an auto dialer

1. Call Recording

Create personalized customer call experiences using IVR. It enables you to collect information which can be used later to connect customers to the right agents faster.

Keep a close tab on how your business phone system is performing with daily and weekly call reports.


Lead generation

Phone calls still remain a very effective channel for generating leads in B2B & B2C scenarios. Dialers can help in optimizing the complete lead generation process.

Feedback

 

Taking customer feedback is quite crucial for growth & superior customer experience. It’s proven that feedback calls tend to get better responses when compared to emails & SMS.

Lead Nurture

 

In the case of inbound leads, the lesser the response time, the better is the conversion rate. A dialer software helps you to qualify & nurture the leads faster.

Advantages of using an auto dialer software

No manual number entry

No need to dial each customer’s contact number manually. Auto dialer does the dialing, while your agents can focus on talking and winning customers.

Reduced effort

 

Making manual outbound calls to a large number of customers every single day is prone to errors. Customer’s contact file can be imported to your auto-dialer system to avoid this problem.

Report analysis

 

Understand how many calls were answered, which agent took the most number of calls from Exotel’s detailed reporting.

Seamless data collection

 

An auto dialer software is helpful to send out surveys to a large group of people. It can be integrated with your CRM to collect results seamlessly.




Additional Information:

  • Item Code: 400123001
  • Production Capacity: Unlimited
  • Delivery Time: Instant
  • Packaging Details: Auto dialer is a software used in the Outbound Call center that automatically dials the number from the contact list. Autodialer software helps agents to save time and improve their productivity while reducing agent¿¿¿s idle time. Auto dialer is mostly used in the collection department, telemarketing, e-commerce, and more Like the name suggests, an auto dialer automates outbound calling by automatically dialing contact numbers from the uploaded lead list. At the same time, the software can detect whether the call has been answered by a live person or an answering machine or there is a busy tone. A good autodialer software will only connect the agent when a live person answers the calls ¿¿¿ skipping answering machines or busy tone. In case an agent is unavailable, the auto dialer plays an automated message. However, organizations set different algorithms based on their requirement. Automated dialer software can have a number of use cases based on the business requirements. However, it is generally used for lead generation, lead conversion, promotion, and surveys. The features of CloudShope call center autodialer are as follows:- Answering Machine Detection Auto Dial Time Restriction Campaign Management DNC Management Retry Time Setting Auto Dial List Upload Agent-Skill based Dialing A configurable auto dialer software intelligently identifies the best time to call the customer based on past interactions and the availability of the agent to ensure higher call connect rates while allowing the agents to have qualified conversations. Yes, you can easily integrate this auto dialer with your existing Sales CRM or any other third-party system.

View Complete details

get quote request a call back
Call Center Predictive Dialer Software

Call Center Predictive Dialer Software

Rs 999  / PieceGet Best Price

Minimum Order Quantity: 1 Piece

Also ProvidesPredictive Dialer
TypeOnline/Cloud-based
Operating SystemFor Windows
Download OptionFree Demo/Trial Available
BrandCLOUDSHOPE
Programming LanguagePHP
Free Required RAM1 GB
Provide Installation ServiceYes
TrainingLive Online
License Duration2 Year
SupportBusiness Hours
Mobile AppFor Android
Country of OriginMade in India
What is a predictive dialer?A predictive dialer is a type of automated dialer that places phone calls even before the agents become available. It’s designed to increase agents’ efficiency by calling as many leads as possible.The system quickly moves on to the next lead after an unanswered call. Calls answered, on the other hand, are quickly routed to the next available agent. This guarantees more productive talk time, ensuring improved productivity for the call center.What is the difference between a predictive dialer and an auto dialer?An auto-dialer is a contact center tool that makes the agent's life easier by removing the need for manual dialing. It systematically dials phone numbers and connects the call to the agent if someone picks up their phone. A predictive dialer, on the other hand, is a type of auto dialer that aims for a higher calling rate by trying to connect to as many customers as possible. It will do this by dialing multiple phone numbers at once then automatically connects answered calls to the next available agent. 

Data-driven power dialer that promotes sales-driven successEngage Voice’s predictive algorithm empowers your business to find a frictionless path to greater sales opportunities, connecting agents to more live calls and fewer dead-ends. From proactive customer service call centers to sales, telemarketing, market research, and debt collection teams, contact centers that use outbound predictive dialers are seeing a 200% to 400% increase in connection rates from day one.

Take a look at these four factors that drive how predictive dialer solutions work.
  • Pacing algorithm - How effective the predictive dialer software can be lies in its capacity to achieve a balance between the number of free agents and the number of outbound calls placed. Think of the pacing algorithm as a mathematical formula that helps the dialer predict the number of calls that should be placed and based on when the agents are available. Also, the pacing algorithm is adaptive, meaning that if many agents are available at one given time, the dialing increases and more calls are dialed, but if less agents are available, the dialing is slowed down, and less calls are dialed, to give time for the busy agents to finish their calls.
  • Abandon Rate - While it’s important for the predictive dialing software to be aggressive in dialing numbers, it should also be precise. If too many calls are placed before agents become available, it will take too long before a potential customer is connected to a live agent, he or she might begin to hear long silence before the agent is connected, and will abandon the call. Call center managers should approach calling campaigns with the goal of minimizing the number of abandoned calls along with cutting back idle time among agents.
  • Campaign management and call center size - Predictive dialers typically perform better with large campaigns, in which there’s bigger statistical data to learn from and more room for the prediction algorithm to improve.
  • Agent awareness - Timing is everything in predictive dialing. That’s why the dialing software needs significant agent data and call details, such as the number of live and idle agents and the average call duration.
A little history: Predictive dialers have been around for 30 years and were used primarily in the banking industry, specifically in debt collection.

Make stronger connections

with automated dialers and blending in the background leading the way to live prospects and increased productivity

Count on 99.99% uptime

 

from dependable connections that don’t leave agents or customers hanging



Additional Information:

  • Item Code: 4003216
  • Production Capacity: Unlimited
  • Delivery Time: Instant
  • Packaging Details: What is predictive dialer in a call center? An efficient outbound call process Simply put, a cloud-based predictive dialer automates the dialing process, using call metrics, analytics, and reports to dramatically increase the dialing rate and improve outbound call center efficiency. But in order to maximize its usage, your team should exceed the minimum required number of agents or you might encounter prediction failures Not just for sales teams A predictive dialer helps accelerate the efforts of every sales rep or sales teams in an outbound or inbound-outbound (blended) call center setting, but it¿¿¿s even more beneficial to industries and projects that prioritize leads and volume. Examples include appointment scheduling, debt collection, nonprofit fundraising, political canvassing, and public awareness. Are predictive dialers illegal? Auto dialers, predictive dialers in particular, are not illegal. However, like anything else, it¿¿¿s prone to abuse. In the past, organizations with aggressive outbound sales teams would use it to push their products or services to everyone, even those who did not even give out their numbers and just wanted to be left alone. This is where TCPA comes in. TCPA, or the Telephone Consumer Protection Act, restricts organizations from using auto dialers, which includes predictive dialing, from placing uninvited calls like telemarketing and robocalls to cell phone numbers without a prior written consent of the customer. In fact, there is even a National Do Not Call Registry where people can register their phone numbers to signify that they want to limit the number of telemarketing and solicitation calls they receive. There¿¿¿s a lot more to the TCPA but the gist of it is that auto dialers like predictive dialing become illegal if the owners of the cell phone numbers they are automatically dialing gave no prior consent. If the organization does its due diligence in keeping a Do not Call database and provides consumers.

View Complete details

get quote request a call back
Predictive Auto Dialer Service Provider In India

Predictive Auto Dialer Service Provider In India

Rs 999  / PieceGet Best Price

Minimum Order Quantity: 1 Piece

Also ProvidesPredictive Dialer
TypeOnline/Cloud-based
Operating SystemFor Windows
Download OptionFree Demo/Trial Available
BrandCLOUDSHOPE
Programming LanguagePHP
Free Required RAM1 GB
Provide Installation ServiceYes
TrainingLive Online
License Duration2 Year
SupportBusiness Hours
Mobile AppFor Android
How much is auto dialer software?Depending on your needs, be prepared to shell out a few hundred dollars for standard, downloadable software that can manage only one outbound call at a time, to thousands of dollars for professional, more advanced software that allows thousands of automated outbound calls per hour. Dialer software providers can charge upfront, per call, monthly, or annually. You’ll be able to save more when you get an enterprise cloud contact center software like RingCentral Engage Voice.What is the top predictive dialer software?The best dialer software is one that empowers your call center agents, boosts sales through your outbound calling strategy, promotes workflow automation, and ultimately helps deliver enhanced customer experiences. RingCentral Engage, for instance, is an omnichannel contact center solution that features dialer phone systems aimed at championing your agents so they could deliver beyond expectations,while mitigating your compliance risks, like TCPA. Your best option is the one that can give you everything you need now and in the future.What to get: Depending on your individual marketing needs, your contact center platform can switch between these two different outbound dialers. But rather than getting them separately, you’re better off getting intelligent call center software like RingCentral Engage Voice, which offers comprehensive contact center solutions. That way, you won’t have to look elsewhere for different dialing modes.How much is a predictive dialing software?You’d think something as beneficial as a predictive dialer could only have a hefty price tag that no one but large outbound call centers can afford. That may be true if you don’t pick the right provider.Call center dialers are available as both an on-premises and a hosted solution. When you choose to install it on your computers and have it managed by your in-house IT team, an on-premises solution could take up a lot of your resources. After all, you’ll be the one shouldering maintenance and upgrade costs.A standalone predictive dialer could set you back around $5,000 for a system that can only accommodate a small number of agents. A large call center can make that shoot up a few hundred more dollars. That’s not even including installation and maintenance costs that could take up a significant portion of your budget.Learn more about call center efficiency: Reach out to a cloud provider like RingCentral and learn how you can economize while boosting call center performance with software that includes multiple dialing modes, such as progressive and preview dialers.Why get a cloud-hosted predictive dialer software?Predictive dialers started as hardware solutions, but for modern, omnichannel contact centers, it’s hard to ignore the benefits offered by cloud dialers. These include reduced upfront capital expenses and IT costs as well as more time spent talking to clients.Tools for increased productivity: Apart from call routing, call recording, call transfer, call monitoring, and automatic call distribution, the best cloud predictive dialers also come with the following features:
  • Voice broadcast - relays important messages to multiple customers simultaneously
  • Answering machine detection - dialer allows agents to leave a message and move on to other clients
  • Time zone awareness - delays calls until optimum answer times
  • Local presence caller ID - improves answer rate
  • CRM integration - enables seamless lead generation
Achieve more with a leading cloud-based call center software solution from CloudShope

Additional Information:

  • Item Code: 4056321
  • Production Capacity: Unlimited
  • Delivery Time: Instant
  • Packaging Details: What is a Predictive Dialer? A predictive dialer is an outbound calling system that allows you to bulk-dial from a list of contact numbers. While automating the outbound process, a predictive dialer filters busy signals, voicemail, no answers, and disconnected numbers to connect the agent only when someone answers the call on the other end. The predictive dialer uses advanced algorithms to get the exact time that an agent should be wrapping up a call and only then bulk dials other numbers. The main advantage of using predictive dialers is one can cut down manual dialing time to increase agent efficiency.

View Complete details

get quote request a call back

EXPLORE MORE CATEGORIES