Cloudshope Technologies Private Limited

a mobile user dialing a Toll Free NumberToll Free NumberGive your customers a quick and user-friendly way to connect with your business
Get 24/7 Accessibility using Toll Free Number ServicesBusinesses are investing in smarter and faster ways to reach out to their customer base. They are looking to enhance their customer experience with efficiency and lower operating costs. Take the leap to better customer accessibility with an easy-to-remember 1800 and 1860 number series that streamlines communication and offers 24/7 support. Providing consistent, quality customer service has never been easier.

Benefits of Using Toll Free Number from Tata TeleEnable your customers to reach you easily with pan-India geographic coverage, 24x7 monitoring and a state-of-the-art digital network.
Provides Instant Access to CustomersNumber Series of 1800 & 1860Time, Geography and Load Based RoutingGet Industry first SLA on your TFNCall Hunting on Landing NumbersSelf-Care Portal to Manage Routing OptionsIntelligent Analytical Reports

The cost to buy toll free number (a 1800 number for business) in India is determined by your expected monthly consumption, which includes monthly call volumes and the total number of agents. It varies according to the chosen toll free service providers.

Toll free numbers (1800 number for business) are an excellent tracking and engagement tool for obtaining primary information from clients and customers. Toll free number service providers in India give important features that have a long-term impact on sales, customer happiness, and brand promotion. With rapid connectivity and no need for the caller to pay for the call, the customer is more engaged with the company when you use the services of a toll free number service provider.Dialling a virtual number isn't always free, but calling a toll free number is. A virtual number that looks like a local number can be obtained, however a business toll free service specifies a specific nation area code, such as 1800 for service from a toll free number provider in India.

When customers dial a toll free number, the organisation pays the toll free number provider for the call. The customer is not charged by the toll free number service provider if he or she calls the company's toll free number.A toll free number meaning is the one that belong to an 1800 number series in India that can be phoned free of charge from anywhere in India. The company that owns the toll free number is responsible for both incoming and outgoing calls. Toll-free numbers have prefixes such as 860, 855, 888, and are utilised by enterprises to improve their customers' experiences. 1800 number and 800 service providers are easily available in India with variety of options for you to choose from. There are a variety of price ranges to buy 1800 numbers from the top toll free provider.
Generally, start-ups, SMEs, and corporations buy toll free number to manage campaigns, communicate with customers, and expand their brand reach. Anyone can get a toll free number from one of the best toll free number provider for the specified costs.Toll-free numbers are dialled in the same way as any other phone number. Simply dial "1" followed by the appropriate toll free prefix (833, 800, 855, 844, 877, 877, 866, or 888). Prefixes for toll-free numbers are not interchangeable.

Additional Information:

• Item Code: 423863
• Production Capacity: Unlimited
• Delivery Time: Instant
• Packaging Details: WhatsApp can't be used to call a phone number that isn't in your contacts list. It also can't be utilised to call a landline. While a WhatsApp call to a connection in another country may appear, sound, and experience like an international phone call, it is essentially a voice call or voice chat. Enable your customers to reach you easily with pan-India geographic coverage, 24x7 monitoring and a state-of-the-art digital network using a toll free telephone number. Provides Instant Access to Customers Number Series of 1800 & 1860 Time, Geography and Load Based Routing Get Industry first SLA on your TFN Call Hunting on Landing Numbers Self-Care Portal to Manage Routing Options Intelligent Analytical Reports Dedicated number for streamlining customer service Toll-Free Number (TFN) is a virtual single number that customers can dial to reach a business anytime, anywhere from across the nation, absolutely free of charge to them. Jio TFN Service is based on state-of-the-art fully convergent IP Multimedia Subsystem (IMS) platform. These numbers are accessible by all the operators across India. This service comes with Self-Care portal to define terminating number and intelligent routing on a real-time basis.

Intelligent routing to meet your business needsAs per your business type, size, and scale at which it operates, chose the best service options.Region BasedPersonalized treatment to callers basis region of call originDefine different routing of incoming calls basis regionTime BasedManage distribution of calls basis time of dayDefine separate routing logics basis day of week or holidaysLoad BasedDistribute call traffic between various locationsOptimize call center and manpower costsCombination BasedCombine two different routings to create specific routing logicsCreate your own routing logic by combining various call routing and distribution logicsWhat you get with Toll-Free ServiceKnow how each feature of Toll Free Service will help in transforming your business.

What is Toll-Free Number Service?Toll-Free Number (TFN) Service is a unique number series that allows callers or customers to connect with businesses without being charged for the call. It allows businesses to be available for their customers 24x7.

Toll-Free Services have various applications, few of which are listed below:1. Customer-care service at a call centre2. Complaint handling and technical support3. Call to action (CTA) for promotion/ campaigns

Toll-Free Number Service can be used by any kind of business. Following are some examples:• Media - TV show marketers need to publish Toll-Free Number in marketing campaigns for different clients or products• Aggregators who buy Toll-Free Number for clients• FMCG contact centres, Service Centres, Helpdesks• Bank contact centres – Credit card & Banking customer-care

The benefits of having Cloudshope Toll-Free Number Services are mentioned below:Customer Satisfaction: - Your customers can reach you 24x7Business Efficiency: - Never miss a call from your customer, with the call routing feature than can route to available numbers or on your mobile when you are on the moveBrand Credibility: - Establish your identity with one PAN-India number that can be used on the website and other promotional platformsCost Savings: - Optimize call center and manpower costs with need-based routing of incoming calls
Toll-free service started in the 60s, decades before the birth of the internet. Its staying power, fueled by convenience, has helped 800 numbers remain an important way for modern businesses to support their customers and manage voice operations. Thanks to Voice over Internet Protocol (VoIP) toll-free numbers and CTI software, toll-free service has evolved with advanced call routing, call monitoring software, and other call management capabilities.
These advances have made toll-free numbers more accessible to businesses of all sizes. Even startups and small businesses can get an 800 number and save costs while routing calls, managing call queues, tracking and reporting on-call data, and seamlessly resolving customer issues.
For new buyers, however, it can be tricky knowing how to pick a service that best fits their needs. Our guide can help you learn more about toll-free, 800, and vanity phone numbers—what they are, how to get the best toll-free phone number service, and why they might be a good fit for your business and customers.
What is a toll-free phone number?Top 9 toll-free number services for 2023How does a toll-free number work?Key features of toll-free phone softwareBenefits of toll-free numbers and 1-800 business numbersBest practices for businesses using a toll-free numberHow to choose a 1-800 numberHow to get a toll-free number for your businessToll-free number FAQsGetting toll-free numbers automatically with Cloudshope

Additional Information:

• Item Code: 487243
• Production Capacity: Unlimited
• Delivery Time: Instant
• Packaging Details: What is a toll-free number for your business? A toll-free number is a phone number that allows customers to call your business from a landline for free. If they call from a mobile phone, their service provider may charge you for minutes, depending on their plan. Usually, when a customer calls a non-toll-free number, they’re charged for the call. But with toll-free numbers, the fee structure is switched, and the business pays for the cost of incoming and outgoing calls. Toll-free phone numbers for business can be: Domestic, which allows only callers from within the country to call for free International, which allows international callers to call for free as well Why get a toll-free number for your business? Toll-free numbers provide customers and prospects located outside the local calling area with a convenient way to contact your business via phone, as they can avoid long-distance toll fees. Provide options for all customers: When businesses don’t have a toll-free number available, customers may not reach out to avoid paying for call charges. Make your contact info easy to remember: Businesses use toll-free numbers to make it easier for prospects and customers to memorize their phone numbers, provide a free service, and manage their voice operations more effectively. Collect insights: Toll-free numbers for businesses can also be an important part of a customer feedback platform because they can help businesses gather insights. 1800 numbers are also prevalent in inbound contact centers. In short, toll-free numbers help businesses remove barriers, financial and otherwise, for their customers who want to contact them.

Toll-free vs. 800 vs. vanity number: What’s the difference?Think of 800 and vanity numbers as different types of toll-free numbers.
Any toll-free number that starts with 800 is considered an “800 number.” But toll-free numbers can also start with different three-digit sets, like 888, 877, 866, 855, 844, or 833.
A vanity number uses numbers (and their corresponding letters on the keypad) to spell out a brand name, product, or familiar phrase. Examples of vanity numbers include:
1-800-CONTACTS866-FLOWERS833-LAWYERSNumbers can be both an 800 number and a vanity number. For example, “1-800-CONTACTS” is a toll-free, 800, and vanity number.

With Cloudshope, you can buy your toll-free business telephone numbers from within the interface, so you can start using them right out of the box. Cloudshope also lets your customer service teams provide phone support and handle all conversations from one place, giving them a unified customer view. This provides your support agents with the context they need to deliver exceptional, personalized experiences.
When calls roll in, Cloudshope springs into action to optimize the customer experience with a few important features:
Interactive voice response (IVR)
Cloudshope comes with an interactive voice response (IVR) call tree that serves as the first point of contact for customers. Through a series of prompts, the IVR can answer common questions or intelligently route the caller to the agent who’s best suited to handle the inquiry.
Real-time dashboards
Real-time dashboards in Cloudshope update instantaneously, so management teams always have access to the latest reporting and analytics—like the number of callers in the queue or number of available agents—enabling them to maximize support. Cloudshope offers pre-built dashboards so you can start analyzing metrics out of the box. You can also use customizable dashboards to personalize your view with the metrics and charts you want to see.
Embedded voice
Using Cloudshope, you can add a “Call Us” button that lets customers make a toll-free call with a simple click. This embedded voice button gives your customers a way to seamlessly and conveniently connect with your team, creating a great customer experience.
Cloudshope offers a range of plans to suit the needs of businesses of all sizes.
Features:
Call recordingIVREmbedded voice (add a “Call Us” button to your website or app)Real-time dashboardUnified conversationsEasy setup

RingCentral features several toll-free number options to help your customers connect with you for free. The software offers the classic 800 number prefix, plus alternatives like 888, 877, 866, 855, and 844 numbers. You can also create a custom vanity phone number so you can make your phone number easy to remember.
RingCentral lets you port your existing toll-free numbers to the platform, too. In addition, the Cloudshope integration offers automatic ticket creation as well as call routing and forwarding that simultaneously sends calls to a smartphone, an office location, or multiple devices.
Features:
Call routingIVRCall button for your websiteMonitoring and recordingCall delegation

Additional Information:

• Item Code: 468348
• Production Capacity: Unlimited
• Delivery Time: Instant
• Packaging Details: Cloudshope platform allows you to make phone calls, participate in video conferencing, and send messages on both desktop and mobile. You can buy a toll-free number through Dialpad (or easily add an existing one) and route the incoming calls to your support team with your VoIP phone system. Cloudshope’s unified platform lets you see all your communications in one place. It also features call recording, voicemail transcription, custom IDs, DIY call routing, and an auto attendant. With the Cloudshope integration, you can make calls, send messages, and create tickets automatically. Learn more about Cloudshope for Dialpad. Features: Toll-free number support Call recording Analytics and reporting Auto attendant Real-time transcription Getting a toll-free or business 800 number with Cloudshope lets your customers get in touch with you without paying long-distance charges. Cloudshope’s cloud-based call center solution helps businesses create good experiences for customers by giving employees the tools they need for better productivity, efficiency, and personalized experiences. Cloudshope offers a flat monthly rate without per-minute charges for businesses that purchase a toll-free number. This includes customers dialing in from India

Cloudshope makes getting an 800 number for small business operations easy. You can purchase a toll-free number in three minutes or less, so you can start making and receiving calls quickly. If you already have a toll-free phone number, you can integrate it with the Cloudshope solution. The company offers 24/7 support to businesses that buy a 1-800 number.
Toll-free phone numbers from Cloudshope come equipped with call recording, call forwarding and transferring, IVR, voicemail transcriptions, and more at no additional cost. You can also add analytics and reporting features to help your business boost efficiency, handle high call volumes, and create good customer experiences.

Features:
Call recordingCall forwardingIVRReal-time dashboardCall analytics

FeaturesManaging an 800 number with us couldn’t be easier!Turn the world into your office with your own toll-free number today.CALL FORWARDINGUse your cell phone, landline,or work phone to answer aforwarded call.Freedom with mobilityLess reliance on voicemailZero fees for your customersCall ForwardingVANITY NUMBERSHelp customers easily find andremember your number.Custom phone numberEasy to recognizeIncreased brand awarenessVanity NumbersCALL TRACKINGTrack marketing campaigns thatdrive results for your business.Source campaign trafficTrack valuable leadsPersonalize taggingCall TrackingCALL ANALYTICSSpot trends and opportunities tounderstand what happenson your calls.Track by geo, time, length of callsCall recording & transcriptionsKeyword spottingCall AnalyticsBUSINESS TEXTINGInvest in SMS tools that makelife easier for you and yourcustomersAnnounce Sales & AlertsAutomate MessagesTrack ResultsBusiness TextingAPICount on a reliable SMS solutionwith proven high throughput.SMS APIWebhooks APIProvisioning API

How do 800 Toll-Free Numbers work?Toll-free numbers are numbers that begin with one of the following three-digit codes: 800, 888, 877, 866, 855, 844 or 833. Toll-free numbers allow callers to reach businesses and or individuals without being charged for the call, the business can be located globally. The charge for using a toll-free number is paid by the called party (the toll-free subscriber / Business owner) instead of the calling party. Toll-free numbers can be forwarded directly to your business or personal telephone number in any country on any device/phone using Cloudshope.
Toll-Free numbers are very common and have proven successful for businesses, particularly in the areas of customer service and telemarketing. Toll-free service provides potential customers and others with a “free” and convenient way to contact businesses. US consumers are seven times more likely to call a Toll-Free number than a traditional local number when doing business with an out-of-state business and US consumers have a higher sense of confidence when a business has a Toll-Free number.

Toll-free directory assistance for some toll-free numbers can be obtained by calling 1-800-555-1212. The service is free. Not all toll-free numbers are listed – only the numbers for subscribers that choose to list them. The Federal Communications Commission (FCC) plans to address how to promote competition among multiple providers of directory assistance, including directory assistance for toll-free numbers.

Additional Information:

• Item Code: 597494
• Production Capacity: Unlimited
• Delivery Time: Instant
• Packaging Details: The company’s goal is to provide affordable plans with great coverage to growing businesses. You can purchase additional extensions, so the service can scale with your team as you grow. Cloudshope provides call monitoring, analytics and reporting, and more. Cloudshope also has an IVR that features an auto attendant and several call-routing options. These features help improve efficiency, performance, and customer experience. Features: Call routing Click-to-call button Monitoring and recording Queue callback Call coaching This allows your scaling business to establish a brand presence in markets where you don’t have local employees. The company’s toll-free numbers have Tier 1 network support, so your business can experience great connectivity and coverage, no matter where a customer is calling from. Cloudshope features a customizable platform that allows you to create call forwarding rules for more effective call routing. You can set up the rules for different situations, like routing calls to after-hours teams. With the Zendesk integration, you can manage all inbound toll-free calls in one place.

TOLL FREE NUMBERWe are a toll free number service provider in Delhi NCR and IndiaToll free numbers are quite a well known concept now and it is mostly used for rendering customer service facility. It offers intelligent network platform to the customers where they get connected to customer services by using a single number. Usually 1800 is the most common toll free number that you get to see often in many businesses. Toll free numbers does not charge the customers for calling cost but takes it from the service provider.
Advance toll free numbers comes with many rich features that include call greeting, cal routing and producing analytical cal reports. While set up with IVR, toll free numbers are able to play automated greetings to the caller and giving them options to choose from. It saves your work force and money as well as route the customer to correct division.
toll free number servicesAdvantage of using toll free number:• It offers instant calling access to your customers from round the globe.• It is highly customizable and you can choose routing preferences any time.• It comes with an interactive working interface that offers real-time call routing.• It is always in reach which makes your customers happy about your services.• It also offers analytical report that comes with statistics of each and every call.Special features of our toll free number services:Our services are tailored with cheap prices so that you get cheap toll free number with higher efficiency. With us you just need to register your interest and our service team will do the rest. From rendering toll free number to providing customer service facility, you will get the best services with us only. We do not finish our responsibility only after assigning the toll free number.
Special features of our toll free number services:• Low cost: with us, you have the privilege to choose a plan as per your convenience.• Large range if number series: with us, you have the option to choose your toll free number from a large range of number series.• Web based portal: our toll free number facility is totally web based and you can handle your custom call routing requirement through self-care portal.• Access to Blacklist/whitelist numbers: we offer online access to all whitelist and black list numbers so that you know how to handle the calls.• Wide subscription range: we offer flexible subscription option that can be accessed from any post-paid or landline number.• Flexible routing: our toll free number system let you choose cal routing options according to time, traffic and geographical locations.• Analytical report: with us, you get analytical report for each and every call that helps you evaluating agent performance and business process.

Convert callers into customers and boost sales with an 1800 Delhi toll-free number
If you want to encourage your customers to connect with you and increase your sales, a toll-free number can help. With a local 1800 number, you can spark new conversations from your customers in Delhi, showcase your brand, build trust, and boost sales and profits.
 Stay available for your customers with a 24*7 business helpline.
 Provide faster customer support with free IVR menu integration.
 Manage multiple calls simultaneously with smart call queue management.
 Build a better brand and earn customer trust with custom welcome greetings.
 Connect multiple agents on one toll-free number and route business calls on their mobiles.

Additional Information:

• Item Code: 758473
• Production Capacity: Unlimited
• Delivery Time: Instant
• Packaging Details: Why toll-free number makes sense? Level-up your customer support In the competitive market, one thing that sets a great business apart from others is the quality of its customer support. As per Salesforce research, State of Customer Experience, 47% of customers say they’ll stop buying from a company if they have a subpar experience. To stay competitive, win over other players, attract new customers, and retain existing customers, you need to be there for your customers, 24*7. With a toll-free number for your business in Delhi, you can ensure a round-the-clock facility for customers to allow them to connect with you whenever they need to and get support. Robust support means great customer experience and loyalty. Toll free number in delhi Attend customer calls: anywhere, anytime, with any device. The toll-free number provided by Cloudshope is based on the cloud and can be connected to the mobile number of you as well as multiple support agents in Delhi and other regions. With Cloudshope toll-free number, your agents will no longer be needed to stick to their desk and attend customer calls on landlines. Instead, they can attend customer calls right on their smartphone, working from any place, anytime. Using our toll-free number service built with cloud telephony technology, you can easily set up remote support and sales teams and let your agents work from home or any location of their choice. And yes, with our live panel, you can monitor the performance of each agent in real-time.

Manage large call volume, efficiently.Usually, if you call on a phone number that is busy on another call, you hear a message like: "the number you are calling is busy at the moment. Please stay on the line or try after some time." Listening to this statement, you must get irritated, right? Well, your customers feel the same irritation when they call you and your number goes busy. Thankfully, with toll-free number's call routing and call queue capabilities, you can avoid waiting time for your customers. Incoming calls on toll-free numbers are routed to one of the available agents. If all agents are busy, callers are provided with a message that their call is being transferred to an agent.
Toll free number in delhi100% customer satisfaction with IVR support and smart follow-up.On a toll-free number, you can specify your business hours in Delhi during which your agents are available to attend calls. For customers calling after business hours, you can set up a different IVR support menu to provide basic help during non-business hours. You can also ask your callers to leave a voice message for you using the voicemail facility of a toll-free number. All the missed calls and voice messages are added in the follow-up queue. Your agents can easily follow-up on all the missed calls and messages on the immediate business day. Personal reply to each customer call and message can help ensure 100% customer satisfaction and better customer experience.
Toll free number in delhiGrow business with a caring brand image.Believe it or not, when you allow your customers and clients to call you for free, it means a lot to them. It shows that you care about them and you want to listen to them, creating a caring brand image for your business. Businesses with a caring brand image not only drive customer loyalty but also perform better on the bottom line. Investment made to buy toll-free number is an investment in better customer service that pays off well. Having a toll-free number also gives you an unfair edge over your competitors. A toll-free number is easy to remember and unique to your brand, increasing brand recall, which, as per research, can generate 20-60% more inbound leads.
Toll free number in delhiScale your business enterprise-level features.Cloudshope toll-free number is integrated with all the modern features provided by cloud telephony technology and enterprise-grade call management functionalities. You can integrate Cloudshope toll-free number service with any of the popular CRM software and increase the efficiency of your support and sales staff. Using the live call management panel, you can increase or decrease the number of agents on your toll-free helpline in line with the scale and requirements of your business. Also, with daily call reports and analytics, you can make sense out of your daily call data and make better and smart business decisions and unlock hidden business opportunities in Delhi as well as other regions of your callers.

Additional Information:

• Item Code: 657463
• Production Capacity: Unlimited
• Delivery Time: Instant
• Packaging Details: Features of toll-free number Toll free number in delhi Live panel See all your toll-free number call logs in the live call dashboard. Toll free number in delhi Call recording All calls are recorded on cloud for quality check and staff training. Toll free number in delhi CRM integration Integrate your toll-free number with the CRM you are already using. Toll free number in delhi Remote teams Cloud-based toll-free number lets your support agents work from anywhere. Toll free number in delhi IVR menu Welcome customers with custom messages and connect them with the right agents. Toll free number in delhi Call reports Get daily call analytics reports by email or SMS for better business decisions. Cloudshope is an excellent provider of toll-free number Premier customer support At Cloudshope, we ensure round-the-clock support for all customers. We treat every call as an opportunity to solve a problem for our customers and strengthen our relationships. That’s how we have won and continue to maintain the faith that 10,000+ companies bestow upon us for their business calls management. As Cloudshope customer, you will be entitled to our premier customer care, 24*7. Whenever you need technical help, need to add a new feature, or need any help with your toll-free number, you can always call us at +91 81029 81029 and our customer support team will be with you with a solution. Toll free number in delhi Toll-free number with smart features The toll-free number provided by Cloudshope comes with rare cloud telephony features. Live call transfer facility and 99.99% uptime are two of them. With live call transfer, your agents can refer customers to other agents without disconnecting the call. The resolution of customer issues on a single call leads to a higher satisfaction rate. Cloudshope toll-free number is based on the cloud. You neither have to set up any hardware nor spend money on capital expenditure.

Toll Free Number - BrandingA toll-free number increases the branding of any business from which your customers can easily remember and reach your sales or support center anytime with ease of reaching your business with no-cost. Toll-free number ensures reliability of your business among your customers.

FeaturesVoice Features
Improve your Customer support with our advanced call center features.Toll-Free NumberGet an international or domestic toll-free number based on your business location.Virtual NumberReserve a mobile number or landline virtual numbers for global and local business.International NumberSelect and activate international number for your business in more than 70+ countries.Indian NumberAssign an indian number for your business with an instant cloud telephony setup.User ExtensionsCreate 3-digit extinctions for all the users and the use the extension for transferring calls to any users any time.VoicemailRecord customer queries through an audio message during non-working hours.Personalized Greetings & MusicWelcome your customers with a customized greeting message and increase your branding.Call ConferencingUsers can add merge another user from your team to a conference call by having customer in the same call.Call MaskingProtect customer numbers to agents or delivery vendors with a plain virtual number.Virtual Call CenterSetup a call center virtually with all the features, without worrying about infrastructure.Call ForwardingForward incoming customer calls to multiple user's numbers to make available your team ready to receive customer calls anytime.Business HoursConfigure business working hours to receive calls and to intimate the closing time..Customer Caller IDCustom caller ID allows customers to receive a call from your agents, delivery persons through a customized business number.Internal Calls(App to App Calling)Connect with your team members through the Cloudshope Troop Tracker application for wide internal communication.Call Routing Features
IVRGreet all the customer calls through an IVR and direct the calls to right person in the selected team.Skill Based RoutingAssign users to team based on their skills for receiving customer calls, Makes customers to solve their queries instantly.Ring TeamsAssign right persons and group them as each for better customer service.Sticky AgentAllows customers to reach the same agent to whom they had a conversation in a previous call.Call QueuingManage all the customer calls in queue and route to agent based on their availability.Call RoutingSelect call routing methods to receive calls one after one, Equal distribution and parallel ringing.Concurrent CallsReceive more than 4 concurrent calls or any number of calls concurrently based on your requirement to answer all the customer queries at same time.Instant ModificationsDrag and drop users, arrange users based on their priority instantly anytime in the dashboard.Time Based RoutingRoute incoming customer calls to reach particular user's number based on their working hours availability.Multiple Call FlowA business can have a multiple call flow for different virtual numbers in a single business phone account and track call details based on virtual numbers.

Additional Information:

• Item Code: 345637
• Production Capacity: Unlimited
• Delivery Time: Instant
• Packaging Details: Features Group call reports based on tags to view it as an total desires report. Click2Call Start initiating business calls by dialing the customer phone number on the click2call dialpad. Call Notes Write down the feedback or comment for the particular customer call and use it for future reference. Call Back Get back to a missed customer call instantly through phone numbers in the call back list. Call Transfer Transfer customer calls within your team members to give them a better solution for their queries instantly. After Office Hours Configure call routing to users based on business and non-business days. Desktop Notification Get instant updates as notifications in the dashboard for each and every new report. Blacklist Block unwanted spam callers and stop bots calls in the dashboard. Agent Status Displays the current status of an agent like online, offline, break and dialer mode. Customized Report Download call reports based on hourly & weekly reports, virtual number based reports and agent summary report. Missed Call Analytics Get missed call count for both incoming and outgoing calls and the reason for calls got missed on business hours. Answered Call Analytics Get incoming and outgoing calls count and average duration with total hours of calls got answered. Agent Login Agents can be provided with a separate login to track their call history. Agents can initiate outbound calls to customer from their dashboard. Statistics & Monitoring Supervisor Login Supervisors can monitor agent performance reports, incoming and outgoing calls analysis and productivity reports. Call Analytics Track customer answered calls, missed calls and team's performance to keep track of all customer calls. Call Monitoring Monitor and listen active user calls to improve user performance and to resolve customer queries instantly. Call Whispering

TollFree number is one of the best and inexpensive ways for your customer to reach you in a professional way. So now let your callers connect with you at zero cost. Whether you want to increase the sale, handle huge traffic with ease, increase credibility or whatever, toll free number solution is there for you. A powerful platform that caters all your business needs.

TollFree Number Features (Cloud Telephony Suite)Multi-level IVRMulti-level IVR allows users to create sophisticated and powerful call flow with more menu options. You can make changes to your IVR flow at any time.
 WebhooksWebhook helps to fetch the data and perform multiple actions. Integrate webhook into your current workflow.
 Agent Wise ReportReporting in Cloudshope dashboard is customizable. Custom reporting lets you view any specific agent’s call report. Track the performance.
 Sticky AgentCall get disconnected while in conversation with an agent? Sticky agent will connect you with the same agent when you redial.

Here’s How TollFree Number Can Help Your BusinessA 1800 TollFree Number will give your business an edge
Better Brand PresenceBetter Brand PresenceA tollfree number gives your business a global presence. This number makes easy for your customers to call you anytime. Expand your reach.
Enhance Customer SatisfactionEnhance Customer Satisfaction1800 number allows a customer to call your company without being charged. Simple and easy to remember. People can easily memorize this number.
Marketing CampaignMarketing CampaignPlace your 1800 tollfree number in a marketing campaign or advertisement. You can track and monitor the call and determine the performance of campaign.


Class Apart From OthersCustomer Support24x7 ticket based customer support.
Call RecordingsListen to calls in future.
SMS AcknowledgementSend SMS based alerts to your callers.
Real-time AlertsGet alerts for Missed & Received calls on your mobile.
Call LogsCheck call analytics in real-time.
IVR WidgetsReady to use widgets for Complaint management, etc.
Multi-User CRMAccess to CRM for every agent.
Cost ManagementBlacklisting & Working Hours setup for cost management.
and more... Cost SavingNo huge setup cost. Pay monthly or yearly with pay-as-you-go billing. Plan starts from Rs 999 per month. Instant Activation Global AccessWhy Go With A Service Aggregator?Unlike telecom service providers, which only offer vanilla 1800 number service, Cloudshope offers many advanced features, which saves a lot of cost for your business. Know More...
Toll Free number service providers like Cloudshope works like aggregator, which procure the Toll Free number usually starts with 1800 from a licenses Telecom Service Provider (TSP) and then add value added services like IVR, recording, CRM and then deliver it to the customers.

Feature Welcome Message Unlimited Level IVR Pre-IVR Announcement Activation In 1 Hour Click To Call Full Fledged CRM IVR Widgets Live Call Transfer Black List White List Call Back Request Advance Call Forwarding Real Time Call Logs Geographic Routing Geographic Barring Set Working Hours Call Rejection After Working Hours Voice Mail on Email Call Recording Call Conference Set Max Call Duration Holiday Mode Set Max Call Duration

Additional Information:

• Item Code: 567843
• Production Capacity: Unlimited
• Delivery Time: Instant
• Packaging Details: What is a Toll Free Number? A Toll Free number allows the caller to connect with the called party (i.e. the business) without paying for the call unlike the normal person-to-person calls where the called party is charged as per their billing plan. The call charges are not completely waived off, instead of the caller the called party is charged for the call and usually a premium rate because of the special arrangement. In India a Toll Free number generally starts from 1800 followed by the operator code (The licensed telecom service provider and usually consists of three digits), which is followed by three to four digits issued by the Telecom operator to their clients. Why Ziffy as Toll Free Service Provider? Ziffy is a Toll Free service provider in India, which offer Cloud based telephony services on IVR. Basically Ziffy is an IVR service provider, who offer IVR services either on a Toll Free Number or on a Virtual 10-digit Number. Cloudshope is one of India's leading Toll Free service provider offering Toll Free services in Delhi NCR, Mumbai, Chennai, Kolkata, Ahmedabad, Surat, Indore, Jaipur, Gurgaon and to rest of India.

Get Toll Free Number, A Brand Identity for Your Organization, TodayYour business is all about the ease with which your customers and clients can connect with you. Connecting over a call does not have to be a burden on their pocket; neither should it be a tedious task for your communications and support team. Toll Free numbers prove to be an excellent solution. Not only they provide a distinct image to your business, they are quickly recognized and easily memorized by people. Cloudshope is toll free service provider that has reserved a plenty of Toll-free numbers with ‘1800’ prefix in its inventory. We even have a range of mobile numbers reserved for your organization. Simply book the number that resonates with your brand and start delivering an exceptional communication experience to your customers.

Benefits of Toll Free NumberIntegral Part of Marketing StrategyToll Free number services are still popular, even amidst a plethora of free calling apps and network service providers. The reason is ‘trust.’ A company with a dedicated toll-free number is perceived as professional, capable and serious in valuing their customers. Apart from that, the customer bears absolutely no cost of calling which is considered as a great gesture. Moreover, owning a memorable and easily recognizable Toll-Free number is like possessing a piece of great marketing channel which will register a high ‘footfall’ or the number of inbound enquiries.
Seamless Customer ServiceSurely Chat & Email is not obsolete. However, human assistance and query resolution via real- time voice communication will always be as popular as it is not. The reason is simple. It is easier for the customers to quickly call and talk to an agent in real-time than engaging in a lengthy process over the chat or an email that often ends-up in confusion. If you are looking to deliver an unparalleled customer support to your customers, Cloudshope Toll Free numbers are meant for you!
Brand ImageBrand is the thin line between your organization and your customer’s trust. A toll-free number serves two crucial purposes that aid your brand image. Firstly, a Toll Free number shows that your organization is ‘Nationally Present.’ Secondly, it separates your business from the small businesses in terms of customer’s positive perception.
Flexible Call RoutingWorry not for the increased volume of inbound calls on your Toll Free number. The inbound calls can be easily transferred to any of your team via IVR routing. They can even be transferred to remote assistance teams as per the demand.
Toll Free Numbers are PortableOnce you buy a Toll Free number, it is yours forever. They act like web domains and the ownership rules are the same. If you wish to port your Toll Free number, you can do so easily. Unless you cancel the service, Toll Free numbers keeps working for your organization like an asset.

Understanding Toll Free NumbersIn India, Toll Free numbers are the distinct numbers with 4-digit prefix code (Usually 1800) that can be dialed by the users from the cellphones or landlines. Toll Free number calls do not levy any charge on the part of the users. Toll-free numbers are particularly popular with customer support teams and have gained a ‘Go-to’ status for connecting with the customers to resolve any queries.
Toll Free numbers come with numerous benefits which we will discuss below. They are location independent communication lines. That means, your Toll Free number in India will treat the entire country as a ‘Local’ geography making it super easy for people to connect with your business.

Additional Information:

• Item Code: 527481
• Production Capacity: Unlimited
• Delivery Time: Instant
• Packaging Details: How are Toll Free Number Services assigned? Toll Free numbers are strictly allotted on the ‘first-come, first-serve’ basis. These numbers are distributed by responsible authorized organizations that have access to the Pan-Country database of all the Toll Free IVR. For example, Cloudshope is one such Toll Free Service Provider in India that has the authority to distribute Toll free numbers and provide services related to this domain. When you can boost your customer satisfaction, streamline your communications, enhance your brand image, and contribute to your marketing strategy with just a single Toll Free Number from Cloudshope, there is no real reason to wait. Go ahead and get your Toll Free number with ‘1800’ or a suitable mobile number from Cloudshope’s Toll free number service in India.

What are toll-free numbers?Toll free numbers are the business numbers wherein all the incoming bills are paid by the organization and therefore, your customers can reach out to you for FREE. 


I already have a toll free number for my business. What should I do?There are two solutions to this. You can choose either of them based on your feasibility.
• First Method: We will share the DID with you which you need to share with the Toll Free number provider for mapping. Once done, your calls on your Toll Free number will now be routed to the service developed and provided by us.• Second Method: Toll free numbers are portable and therefore, you can easily port your number with Cloudshope.


What is the difference between a toll free number and a local number?In toll free numbers, your company will bear the cost for all the incoming calls whereas in local numbers, the caller will bear that cost.
The purpose of toll free numbers is to create a brand image and boost sales by providing customers the opportunity to talk with you for free whereas the local number is purchased to establish a local presence in the market.


How are toll free numbers allotted?Cloudshope maintains an inventory of Toll Free numbers. You can choose the number of your choice by connecting with our sales manager. Yet if the shared Toll Free number list is not as per your choice, Cloudshope will connect with Telecom Service Provider and share a new list of Toll Free numbers with you.

How are toll free numbers beneficial for my company?Toll free numbers are extremely beneficial for organizations. Some of the top advantages are listed down below:
• Boost sales• Boost customer satisfaction• Enhance your brand image• Streamline your communication• Easily portable• Flexible call routing• Enhance your marketing strategy, etc.

What are the benefits of having a cloud telephony-based toll free number?Cloud telephony runs on a remotely hosted system wherein you don't have to install any server/PRI at your premise nor do you require any IT personnel for this. The servers and PRIs are installed at SparkTG's data center and through this, the call gets connected. There are various benefits of having a cloud telephony-based toll free number. Some of them are listed down below:
• Call tracking• Call recording• Live IVR data• Live call transfer• Live call conference• Sticky agent• CRM integration• Multiple call routing• Monitoring and analyzing of calls, etc.


Connect with Customers at Zero CostWith toll-free numbers, provide your customers with a free of cost communication channel. Toll-free number allows customers to call the business without paying the call charges. All the charges of incoming and outgoing calls are paid by the number owner instead of the caller.
By providing a convenient and free of cost way to connect, customer from all over the country can reach out to the business at their convenience.
Easy-to-remember number pattern swiftly enhances your brand’s recall among customers. Apart from existing customers, this flexibility helps you to attract more leads in minimum time investment.
Providing Enhanced Customer Support also becomes easy with toll-free numbers. Using call-forwarding feature business can route the calls to their personal numbers when they are away from the office. It helps business remain connected with customers irrespective of their physical presence.toll-free numbertoll free imageOrganisations can plan to relocate or expand their business without having to worry about changing their business phone number for every new location. This increases your brand’s visibility throughout the country. And with cloud-based toll-free services, the process of scaling your communication channels becomes quick and smooth.

Additional Information:

• Item Code: 752923
• Production Capacity: Unlimited
• Delivery Time: Instant
• Packaging Details: 1-1800 Toll Free Number Get a professional toll free number and give your customers the privilege of calling your business for free 1800-120-3100 Email Phone Number Connect with Customers at Zero Cost With toll-free numbers, provide your customers with a free of cost communication channel. Toll-free number allows customers to call the business without paying the call charges. All the charges of incoming and outgoing calls are paid by the number owner instead of the caller. By providing a convenient and free of cost way to connect, customer from all over the country can reach out to the business at their convenience. Easy-to-remember number pattern swiftly enhances your brand’s recall among customers. Apart from existing customers, this flexibility helps you to attract more leads in minimum time investment. Providing Enhanced Customer Support also becomes easy with toll-free numbers. Using call-forwarding feature business can route the calls to their personal numbers when they are away from the office. It helps business remain connected with customers irrespective of their physical presence. toll-free number toll free image Organisations can plan to relocate or expand their business without having to worry about changing their business phone number for every new location. This increases your brand’s visibility throughout the country. And with cloud-based toll-free services, the process of scaling your communication channels becomes quick and smooth. Toll-free services yield high return-on-investment especially for small and medium-sized businesses as it eliminates the need for investing in hardware and provides many add-ons features to accelerate business efficiency. Integrating your toll-free number with IVR takes your business efficiency to the next level. It maximizes your capability to handle a large volume of calls without any extra investment. FEATURES

Best 1800 Number Service Provider in IndiaToll-free numbers are mostly used in every industry vertical, majorly in the domain of customer service. Get the best toll free number service for small business as well as large-scale businesses at affordable prices.
Cost-Effective ServiceRound the Clock Access100 % SLA CommitmentReal-Time Call MonitoringToll Free Number with IVRCustomized Welcome Message

Major Benefits of Toll Free Number ServiceGet the most exciting features that no other provider is able to offer. Provide the best support to your customers without any issues.
NFC as your toll free number service provider ensures that our clients get the maximum benefits from our services affordably.
Segment Best SupportBest Instant ActivationCalls With High QualityLatest Tech Embedded

Industry Verticals That We Serve

Financial

Healthcare & Life science

Retail

Energy

Manufacturing

Media & Entertainment

Gaming

Manufacturing

Telecommunication

Government

Education

Advertising & Marketing


Greater Market Reach than Ever with NFC's Toll Free Number ServicesGet our services now, Callers can reach businesses or any other person without any charge or at a nominal cost. It is a great mode to connect with your customer & increasing the growth at a faster rate with our toll free number service provider in India.
Most Trusted Toll Free Number ServiceBuy Optimum 1800 Number At Best PriceFacilitates Toll Free Number with IVR ServiceClients Reaching Out to Your Business EasilyConnect with the Customers from Different LocationsSubscriptions for Post-Paid Wireless or Wireline Service

Flexible 1800 Number Service ProviderAs the most reliable toll free number service provider in India, we focus on professionalism. Along with Toll-free number customer care service, Cloudshope offers Missed Call Service, Bulk SMS Service, and Virtual Number Service.
Real-time Routing
Allows you to divert your Toll-free number to any other number. So, you can take the call on your personal device in another nation. Real-Time Routing can simply make your work simplified.
Virtual PBX
Enable this option to welcome your guest with a message for a better customer experience. We facilitate quick free call access to your existing or new customers from across the locations.

24/7 Accessibility for More Customer Loyalty with NFC Toll Free ServiceCloudshope Toll-free number service or 1800 contact number help enterprise customers across the country. With our resilient & best toll free number service for small businesses, we support all service providers to guarantee straightforward access for your clients.
Change Routing Preference at Any MomentOffering 99.995% Service Uptime in the SegmentBusiness Reachability Ensures Consumer LoyaltyQuick Setup Arrangement Facility in All Our ServicesConnect with Mass Community Via Toll Free ServicesDetailed Call Analysis Reports Help Improving Service

Additional Information:

• Item Code: 546272
• Production Capacity: Unlimited
• Delivery Time: Instant
• Packaging Details: Support with Toll Free Number Service Providing quality services without going over the budget is our major focus to provide these services from mid to high-scale businesses. Wisely select your toll free number service provider to get the best support services. Fair Pricing Structure Choosing Cloudshope as toll free number service provider provides you with the best pricing plans in India that no one else can match. It enables anyone to grow business faster. Best Dedicated Support Our services are customers’ favorite because they know that we are always there for them whenever they face any kind of challenge. Yes, we are there for you 24×7 to solve issues. What is a Toll-free number? Toll-free numbers are those numbers that comprise three-digit codes that can be dialed with no charge. It is used by businesses to allow customers to call them without being charged. Would I be able to have my welcome message professionally recorded? Yes, you can. Just record your greeting message and then upload it to your dedicated profile. Why & Who Needs 1800 number service provider? Almost all type of Business people requires Toll Free Phone Number Service. Be it a single-person Startup, Small-Medium Enterprise, or any Large Enterprise. All of them may need Toll Free Numbers as it is the best way to get more traffic to your content.

Do you want to get an 1800 toll-free number for your business?
Toll-free numbers help new and existing customers reach out to your business directly. Many customers also prefer to call a business phone number instead of writing an email.
A toll-free number encourages them to do so because they’re free for the caller. It also helps you win new customers and build lasting relationships with your existing customers.
In the past, toll-free numbers were used by large businesses only. But now they’re extremely affordable, so even small business owners can get an 800 toll-free number for their business.
In this guide, we’ll share 7 ways to easily get an 800 toll-free number for your business. You wouldn’t need to install expensive phone sets, purchase new hardware, or even hire new staff.

Why Get a Toll-Free Number for Your Business?Toll-free numbers are the phone numbers that can be dialed without any charge to the person placing the call.
They start with a unique 3 digit code as a prefix. 800 is the most commonly used prefix for toll-free numbers, but you can also get one with the following toll free prefixes 888, 877, 866, 855, 844 or 833.
These toll-free codes are well recognized and customers know that they will not be charged for the call by their phone company.
Apart from the free call, talking to a human feels more natural and offers better customer satisfaction.
Toll-free numbers are not restricted to a particular geographic location. Your customers across the world can use the same number to reach you.
It looks more professional and gives credibility to your business. It is also easier to promote because you can select a memorable phone number and use it in all your marketing campaigns. Some companies even buy vanity phone numbers which are available on a first-come-first-serve basis.
They are not too expensive and using a VoIP service provider also allows you to make cheaper calls. You don’t need any special hardware, in fact, you can use a computer or even your phone to receive calls.

Cloudshope is the best business phone service provider on the market. They offer the easiest way to get a toll free number for your small business.
You get a free toll-free number with each Cloudshope plan. You can also get a local number from anywhere in the United States.
Cloudshope offers a simple dashboard to monitor your calls, set up voicemail greeting, set caller ID for outbound calls, call routing, caller ID, logs, and more. This enables you to efficiently manage your business calls and make the most out of them.
You can get calls on your toll-free number via laptop, a desk phone set, or even on cell phone using their app. This reduces the dependency on specific hardware and gives you the flexibility to take your business phone with you

Additional Information:

• Item Code: 736822
• Production Capacity: Unlimited
• Delivery Time: Instant
• Packaging Details: Cloudshope is excellent way to get a toll-free number for your business. we offer all popular toll-free codes including 1800 You can forward the calls to an existing number or use an existing toll-free number with Cloudshope. They offer an extensive set of features like call routing, voicemail, call analytics, message alerts, answering rules, and more. They have an easy to use dashboard that you can manage from your browser, desktop app, or use mobile apps to receive calls on the go. Cloudshope is a popular business VOIP phone provider that offers 1-800 toll-free phone numbers at affordable prices. You can add a toll-free number to any Cloudshope Office plan. By default, they will pre-select a toll-free phone number for you, but you also have the option to choose a new one. The Cloudshope Office platform comes with all powerful features that you would expect such as virtual receptionist, extension dialing, music-on-hold, smart mobile phone apps, and more. Best of all the setup is very easy, and you can do it within minutes. Grasshopper is a leading provider of virtual phone number for small business with toll-free, local, and vanity numbers. You get all the usual features of a VoIP service like call management, extensions, call forwarding, voicemail transcript, and more. You can use your business number to send and receive texts. Call management tools like call waiting, custom greetings, simultaneous call handling, allow small businesses to easily manage more calls with limited staff.

Empower your customers while growing your business with our toll-free numbersA toll-free number is a telephone number that is free for the calling party to dial. This means that the cost of the call is paid for by the owner of the toll-free number, rather than the person making the call.Toll-free numbers are often used by businesses to provide customer service or technical support. They can also be used by individuals or organizations to establish a point of contact for information or support.

Key Features We Offer
Systemic Call RoutingThis allows you to customize & redirect incoming calls to any phone number, so you can ensure that your customers can always reach a member of your team.

Number MaskingNumber masking is a technique used to hide the true identity of a caller by replacing it with a different number on the caller ID. The number that is displayed is masked. Cloudshope’s Number Masking can be used to protect user privacy and prevent unwanted calls. It can also be used to disguise a call’s origin and make it appear as though it is coming from another location. By using number masking, users can avoid receiving unwanted calls or keep their actual phone numbers hidden.
Custom greetingsYou can create custom greetings that are played to callers when they dial your toll-free number, allowing you to personalize the caller experience.
Voicemail and call recordingCloudshope’s toll-free numbers offer voicemail and call recording services, which can be useful for training purposes or for resolving disputes.

Benefits You Enjoy
There are several benefits to using a toll-free number, including:

Increased Convenience for CustomersCustomers can call your business without incurring any charges, making it more likely that they will reach out to you for assistance or information.

Enhanced ProfessionalismA toll-free number can make your business appear more professional and established, as it shows that you are willing to invest in providing high-quality customer service.

Improved Tracking and Data AnalysisCloudshope’s Toll-free numbers offer advanced call tracking and analysis tools, which can help you gain insights into customer behavior and preferences. This can be useful for improving your marketing and customer service efforts.

Nationwide ReachA toll-free number allows customers from anywhere in the country to reach you, even if you are located in a different part of the country. This can be particularly useful for businesses with a national or international customer base.

Enhanced FlexibilityWith a toll free number, you can easily redirect calls to different locations or to different team members depending on the needs of your business. This can help you to provide more efficient and personalized customer support.

Acts As Marketing ToolToll-free numbers are essential to modern day businesses and influence highly inbound leads. These toll-free numbers can be used on different advertising platforms such as marketing sites, websites, print, television, pay-per-click advertising, and radio.

Additional Information:

• Item Code: 646273
• Production Capacity: Unlimited
• Delivery Time: Instant
• Packaging Details: Everything You Need to Know About Toll-Free Service Providers You have a business or a startup or maybe just handling your family store, then you must always think about customers. Business is everything about customers. So, why don’t do anything extra for them? Toll-free numbers are not that tough to get. And als o not that expensive too. However, it is the age of “everything for free”. Everyone has a free unlimited calling on their phones. But, giving toll-free number is not all about making it free. It is also about valuing your customers. Toll-free service providers make this job much easier. But there are so many service providers out there. You cannot just roll a dice and pick one up. You have to learn everything about this field. But we value your time, so here is everything in as brief as we could make it. Who Are Toll-Free Service Providers? To get the number registered and usable by your customers, there are companies that help you in this process. There are so many companies that do this. You can even choose an international company for this. In case, you don’t trust any companies, you can also go for companies like Tata Teleservices. Companies nowadays also provide additional services besides giving a toll-free number. Like cloud telecommunication, which is a service that lets you access your toll-free number from anywhere in the world along with SMS and WhatsApp support. While buying the plan, you have to let them know how many incoming calls do you expect. Also, how many of your people will be there to serve the calls.

Why Cloudshope Toll-Free Number Is Your Most Trusted Choice For A Brand Helpline Number24x7 Virtual ReceptionistAllow your customers to call your toll-free number for real-time support anytime, anywhere — even when your team is away
30 Seconds To Set-UpNo hardware hassles. Set up your first IVR system in 30 seconds and build multiple configurations 
Save Up To 80%Save up to 80% of operational costs with Cloudshope's most affordable cloud-based toll-free solution. Save more with user-based pricing
Multi-Level IVRNo more manual call handling. Route all incoming calls to the right agent in the concerned department automatically
Scale To Unlimited ChannelsScale to handle any call volume. Choose the multi-channel option to handle any number of incoming calls simultaneously.
Powerful Call InsightsGet live call performance data and insights and analyze them to optimize your business calls better than ever before.

Cloudshope Toll-Free Number FeaturesLive PanelSee all your toll-free number call logs in the live call dashboard.
Call RecordingAll calls are recorded and stored on a secure cloud for quality checks and training
CRM IntegrationIntegrate with the CRM of your choice to power up your sales & customer service teams
Remote TeamsNo office setup needed. Cloud-based toll-free number lets your team work remotely
IVR MenuGreet customers with custom messages 24x7 and connect them with relevant agents.
Call ReportsGet daily call analytics reports by email or SMS for better business decisions.
Call TrackingTrack all the incoming and outgoing calls in real-time and regularly monitor all the live calls.
Live Call TransferTransfer calls from one agent to another for faster customer resolutions in one call.
Click-To-CallEasily follow-up with missed customer calls by calling them back in one tap with click-to-call.

How Toll free number can help you grow your business?Toll free number is a telephone number on which your customers and clients can call you for free. Anytime. Anywhere.Customers prefer to call businesses with a toll free number and it also adds a caring brand image. Advertisements with a toll free number get more attention. It also provides a convenient way to handle customer calls like a virtual receptionist.With Cloudshope, you can claim your 1800 toll free number in less than 3 minutes.

Why does your business need a toll-free number?Well, your customers thrive on after-sales customer services! By using a toll free number, you provide your customers an access to get in touch with you anytime they want, even when your team is away. That's why 1800 number gets more calls than a non-toll-free number. And indeed, more sales, more revenue, and more profits.

What are the top benefits of Cloudshope toll-free number? Please elaborate.24*7 customer listeningWith a toll free number, your business stays up 24*7. Toll free number provided by Cloudshope comes with an integrated IVR facility. That means your customers can call on your toll free number and get help right on their phone. Regardless of the time of the day, your customers can dial your toll free number and get real-time support. During business hours, all the callers can connect with your support executives. After business hours, customers can leave a voice message. Your team can follow-up on customer messages through the live panel. With toll free and IVR combo, you can listen to your customers 24*7. It makes customers feel heard and valued.Boost your employees' productivityCloudshope integrates toll free number with smart Interactive Voice Response (IVR). IVR can route incoming calls on a toll free number to the right person in the appropriate department. Your staff members don’t have to waste their time routing calls to the concerned personnel. Toll free number’s quick IVR menu well takes care of that job. 

Additional Information:

• Item Code: 464383
• Production Capacity: Unlimited
• Delivery Time: Instant
• Packaging Details: 24*7 customer listening With a toll free number, your business stays up 24*7. Toll free number provided by Cloudshope comes with an integrated IVR facility. That means your customers can call on your toll free number and get help right on their phone. Regardless of the time of the day, your customers can dial your toll free number and get real-time support. During business hours, all the callers can connect with your support executives. After business hours, customers can leave a voice message. Your team can follow-up on customer messages through the live panel. With toll free and IVR combo, you can listen to your customers 24*7. It makes customers feel heard and valued. Boost your employees' productivity Cloudshope integrates toll free number with smart Interactive Voice Response (IVR). IVR can route incoming calls on a toll free number to the right person in the appropriate department. Your staff members don’t have to waste their time routing calls to the concerned personnel. Toll free number’s quick IVR menu well takes care of that job. Toll free number can also be integrated with your CRM software in a few clicks. For every caller, your support executive can get caller details on-screen. No juggling through customer records! Integration of toll free number with IVR and CRM can save hours of your employees' time. No redundant work mean a boost in morale and job satisfaction too. Sell 30% more with toll free number If you want better marketing for your business, you need a toll free number too! Wondering why? Well, research suggests that advertisements with a toll free number bring about 30% more orders than ads without a toll free number. Do you want to lose those 30% more customers? Definitely not.

What is a Toll Free Number Solution?Your customers can reach out to you for free on your 1800 business toll free number. Ensure seamless interaction between the agents and customers for query resolution, upcoming promotions or events.

Benefits of Toll Free Number SolutionBoost your services and products efficiently with Toll free number campaigns.

Increase Lead ConversionToll free numbers drive greater call rates, which results in significant lead conversion rates for businesses.


Build Brand Recall Value1800 toll free numbers are easier to recall, enabling customers to engage effortlessly across multi-touchpoint campaigns.


Boost Customer SatisfactionCustomers bear zero cost when reaching out to you, giving them more options for query resolution and grievance addressing.


Generate Business in New MarketsExpand your customer service reach across the country without on-site infrastructure investment through premium toll free numbers.


Track Marketing CampaignsSeamlessly track marketing campaign effectiveness. Collect customer feedback and surveys instantly through toll free numbers.


Establish 24 x7 AvailabilityWith toll free business numbers, be available to your customers even after business hours.

Features of Toll Free Number Solution

IVRAnswer every customer query with the IVR’s multi-level menu to establish immediate interaction with your customer.


Call RecordingAutomatic call recording enables you to listen and analyze them, to understand your customers better.


Call RoutingCall routing enables the available agents to answer the customer calls as the call routes to the free agents to reduce customer wait time.

What is a toll free number?downArrowA toll free number is an 1800 number that does not cost callers money to dial in. It is a free call that allows the caller to transfer the charges of the connection to the organization. They are generally in the format of 1800-ABC-DEFG, and solutions can be customized based on the campaign, brand, or promotional period

What is the difference between virtual number and toll free number?Virtual number calling may not be free, while toll free calling is free by nature. Virtual numbers can be obtained resembling the local number, while a toll free number specifies a certain country area code, like 1800 is specific to India’s toll free service.

What are the advantages of a toll free number?downArrowToll free numbers offer a charge-free option for your customers and clients to reach out to you. It is one of the best tracking mechanisms to review marketing effectiveness. It also offers a quick query resolution channel, wherein customers can directly call in to review different services or products. Reports indicate that 80% of visitors call companies when they see toll-free numbers listed on their website. Toll-free can be linked with an IVR to integrate their call-in journey.

Additional Information:

• Item Code: 467823
• Production Capacity: Unlimited
• Delivery Time: Instant
• Packaging Details: Toll free numbers are the ideal tracking and engagement solution to acquire primary inputs from clients and customers. Toll free number providers offer key features that directly impact sales, customer satisfaction, and brand building long-term. With instant connectivity and the caller not having to pay for the call the engagement of the customer is more with the business. Cloud based toll free numbers are widely used to track campaign effectiveness and to gauge customer sentiment. They can be used to capture feedback, analyse product launch results, and redirect customer grievances seamlessly. Calls can be routed effectively, without service interruptions or significant infrastructure expenditure. Premium toll free solutions offer critical features such as data analytics and real-time dashboards, that can provide critical insight into customer engagement. Start-ups, SMEs, and enterprises use toll free numbers regularly to manage campaigns, engage with customers, and expand their brand reach. When callers dial into a toll free number, the organization bears the cost of the call. The customer is not charged for reaching out to the company using the toll free number. When callers dial into a toll free number, the organization bears the cost of the call. The customer is not charged for reaching out to the company using the toll free number.

Get toll free number for your business in minutes!Your customers shouldn’t be charged for talking to you. Buy an 1800 toll-free number for your business & let customers connect with you easily.

What is a toll free number?A toll-free number is a telephone number used by businesses in India with a prefix of 1800. Customers can call businesses on this number without any call charges. The business pays all the charges for incoming and outgoing calls instead of the caller. This makes it an easy communication channel.

How Business Toll Free Service WorksGet-a-Toll-Free-Number-from-Cloudshope1Get an 1800 Toll Free NumberRent a toll-free number from a toll-free service provider like Cloudshope. Opt for an easy to remember number so that your customers can remember it for a long time.

2Customise the call flow in Cloudshope’s dashboardPersonalize the call flow and add call routing rules to ensure a seamless customer experience. Create an IVR greeting, add a voicemail option, set office hours, etc.
Customise-the-call-flow
Publish-toll-free-number3Publish the number and start getting callsOnce the call routing rules are set up, you can go ahead and publish the number on your website and marketing collateral. After this, your customers can start calling you for free – i.e the call charges will be borne by you and not your customers.
Benefits of using toll free numberstoll-free-numbersBetter brand identityA toll-free phone number is easy to remember and customers can easily associate this number with your brand. Additionally, by providing 24/7 customer service through a toll free number, your brand will be perceived as caring and customer-centric.
Toll-free-numbers-providerEnhanced customer experienceWith an 1800 business toll free number, customers can call you for free. Moreover, you can use a smart IVR to improve your customers’ experience. This way they are more likely to stay with your business in the long term.
Toll-free-business-numbersMeasurable marketingYou can use an 1800 toll-free telephone number to track your marketing ROI. When you use these numbers on print and online ads, you can analyze your marketing spends by tracking every call that lands on that number.
Toll-free-numbers-meaningImproved SalesBillboard and TV advertisements with a toll free number usually get more attention. Since calling a toll free number costs nothing to your prospects, your sales teams can get more prospects to talk to, and hence, your business gets more customers.
Toll-free-numbers-provider-in-indiaEnhanced Cloud Communication AbilitiesOur business toll free number service also includes our Cloud Telephony suite, where you can get better call tracking abilities, agent productivity tracking, call recording service, ability to make/receive unlimited parallel calls on a single number and more.

How to get a toll-free number in IndiaHow-to-get-toll-free-number1. Sign up for a free trialSign up for Cloudshope’s toll free service and a dedicated account manager will get in touch with you to understand your complete requirements.
toll-free-service2. Set up your calls dashboardThe dedicated account manager will also help you to set up your calls dashboard by creating custom call flows for your business agents.
toll-free-numbers-for-small-business3. Experience robust cloud telephony serviceUtilize Cloudshope’s cloud telephony suite to create a seamless calling experience for your customers. Get IVR, call recording, CRM integration, call tracking and analytics, and more.
Features of a 1800 number (with cloud telephony suite):Here are a few important features which qualify a toll-free number’s uniqueness.
 

Additional Information:

• Item Code: 346283
• Production Capacity: Unlimited
• Delivery Time: Instant
• Packaging Details: Who can use Toll-Free Numbers toll-free-numbers-for-healthcare Healthcare Facilitate appointment bookings or for emergency services such as an ambulance. toll-free-numbers-for-educational-institutions Educational Make it easy for parents to track application status, learn about different programs, and much more. toll-free-numbers-for-BFSI Financial Institutions Promote the latest offers, investment plans, and make customer support more accessible. toll-free-numbers-for-ngo NGO Leverage toll-free numbers to conduct short educational courses or garner support for a cause. toll-free-numbers-for-entertainment-industry Entertainment Use it to collect votes for a contest and increase engagement for the show. A toll-free number in India is normally a 1-800 series number which can be dialed by anyone across the country, and the person dialing the number is not charged. Toll-free numbers are a great way for businesses to enhance their customers’ experience. Since calling a toll free number is free of charge for your prospects and customers, your business will be benefitted in the following ways: 1. Increased brand awareness 2. Enhanced customer experience 3. Ability to track calls and marketing ROI 4. Better lead generation

Connect with Customers at Zero CostWith toll-free numbers, provide your customers with a free of cost communication channel. Toll-free number allows customers to call the business without paying the call charges. All the charges of incoming and outgoing calls are paid by the number owner instead of the caller.
By providing a convenient and free of cost way to connect, customer from all over the country can reach out to the business at their convenience.
Easy-to-remember number pattern swiftly enhances your brand’s recall among customers. Apart from existing customers, this flexibility helps you to attract more leads in minimum time investment.
Providing Enhanced Customer Support also becomes easy with toll-free numbers. Using call-forwarding feature business can route the calls to their personal numbers when they are away from the office. It helps business remain connected with customers irrespective of their physical presence.toll-free numbertoll free imageOrganisations can plan to relocate or expand their business without having to worry about changing their business phone number for every new location. This increases your brand’s visibility throughout the country. And with cloud-based toll-free services, the process of scaling your communication channels becomes quick and smooth.
Toll-free services yield high return-on-investment especially for small and medium-sized businesses as it eliminates the need for investing in hardware and provides many add-ons features to accelerate business efficiency.
Integrating your toll-free number with IVR takes your business efficiency to the next level. It maximises your capability to handle a large volume of calls without any extra investment.
FEATURES
Enhance Your Customer Service with Our Toll-free ServicesCall Monitoring Dashboard
Monitor your calls and gain instant insight of active, on-hold and disconnected calls on a real-time call monitoring dashboard.

IVR Integration
Handle a large volume of incoming calls seamlessly by using auto-receptionist and self-help feature of IVR system.
Wide Range of Numbers
Choose the best-suited toll-free number for marketing your brand from a wide range of premium numbers.
Call Management Solutions
All-in-one call management solution provides you with access to call recording, forwarding, routing and other important calling features.
Real-time SMS Alerts
Remain updated of all customer calls and get real-time message alerts for every call missed by the agent.
Agent Performance Reports
Supervise agent’s productivity all the time and get a complete view of their performance on extensive tracking reports.

BENEFITS
Spend Less and Deliver MoreEnhance Customer Satisfaction
A toll-free number increases customer satisfaction by providing an easy-to-connect communication platform to the customers as well as business.Establish National Presence
With free calling facility, customers from all across the nation can easily get their queries acknowledged and resolved in few minutes.Better Business Portability
Relocate your business to another location easily without changing your business phone number for every location.Easy Brand Recall
Using easy-to-remember toll-free number helps your business generate quick brand recall among customers.Unique Marketing Tool
Attract more potential leads and customer by marketing your unique vanity toll-free number on billboards or print ads.Quick Scalability
Scale and operate all your toll-free services from any location by opting for a cloud-based toll-free number.

Additional Information:

• Item Code: 894455
• Production Capacity: Unlimited
• Delivery Time: Instant
• Packaging Details: Best-in-Market Pricing Get high-quality cloud telephony suite with minimal effort and cost investment 99.99% Uptime Guarantee Cloudshope offers 99.99% SLA-backed uptime with N+1 redundant infrastructure End-to-End Customer Service From research to post-purchase assistance, we ensure hassle-free customer service at every step. Enhanced Customer Support Get enhanced live assistance from our product experts over email, chat and call. API Integrations Innovate your business solutions with CRM and other third-party application integration. Cloud Telephony Suite Get access to fully functional cloud telephony suite along with free SMS & call credits. But first, what exactly is a toll free number? As the name suggests, the caller doesn’t pay a paisa for a call to a toll-free number. These virtual numbers are paid for by the called party. Toll free numbers: Why do I need these? Sure, they’re free, but they’re also versatile, easy-to-use, and let you connect with businesses all over India. Plus, you see results that help your business. More people call you, you are considered more credible, and customers certainly come back to you for more services. (Plus, detailed call reports.) Toll free number and virtual number—what’s the difference? In some ways, they are two sides of the same coin. But there are differences: A toll-free number starts with specific codes, which isn’t the case for virtual numbers. Calls to a toll-free number costs nothing, while calls to virtual numbers may have you incur some charges.

Interactive Voice Response (IVR) is an automated telephony system which responds to the human voice and keyboard inputs with pre-recorded voice messages. IVR systems automatically take the incoming calls. And depending upon the customer inputs, it routes the calls to the best-suited agent.

By integrating IVR number into your telephony system, you can handle a large volume of calls. The identification, segmentation, and routing processes of all the incoming calls are also enhanced making business call process flawless.

IVR number helps customers quickly find the answers to their queries without any human assistance and thus saves agents from answering mundane questions. It frees up, agent’s time and improves their productivity.

Intelligent call forwarding improves the system by routing the calls to the best-suited agent. With cloud technology, you can also easily scale your IVR system on-demand without having to worry about the added infrastructure or cost.

Sticky agent feature of IVR lets callers speak with the same agent they had spoken to the previous time, letting the conversation start right from where it ended. It eliminates the need of communicating the same information again thereby saving the time of both the parties.

Call barging is yet another remarkable feature of IVR, which helps you assist your agents on call without the caller knowing about it. Furthermore, the integration of CRM with the IVR solution facilitates an error-free and smooth customer experience.

Servetel’s real-time IVR dashboard makes the tracking and monitoring of live calls seamless. We promise 100% data security and 99.99% uptime. And with our pocket friendly plans, you are ensured to yield maximum return on investment.

Add-on Application Integration

Maximise business productivity by integrating your telephony system with CRM, Google Sheets and other important applications.

Programmable Multi-level IVR

 

Design your multi level IVR with multiple levels and configure each level with a highly-customised menu and call flow structure.

Profesional Voice Over Artists

 

Our dedicated voice over professionals ensures your brand gets high-quality IVR recordings for every business need.

Live Call Monitoring Dashboard

 

Review your call centre’s performance by keeping a check on the live status of active, on-hold and disconnected calls. .

Built-in Text-to-Speech

 

Dynamically convert written texts into audio messages to align your message scripts with customer needs.

all Barging/Whispering

 

Barge or whisper into an active call and ensure error-free customer service by assisting agents in customer handling.

Handle High Call Volumes

 

With self-help and auto-receptionist options, businesses can handle rising call volumes effortlessly.

Deliver Rich Customer Experience

Deliver a rich customer experience by identifying, segmenting and routing the calls to the most qualified agents.

Maximise First Call Resolution

Redirect calls to the best-suited agent and ensure a successful query resolution in the first call itself.

Best-in-Market Pricing

Get high-quality cloud telephony suite with minimal effort and cost investment.

API Integrations

 

Innovate your business solutions with CRM and other third-party application integration.

99.99% Uptime Guarantee

 

CloudShope offers 99.99% SLA-backed uptime with N+1 redundant infrastructure.

Cloud Telephony Suite

 

Get access to fully functional cloud telephony suite along with free SMS & call credits.

Additional Information:

• Item Code: 20130908
• Production Capacity: Unlimited
• Delivery Time: Instant
• Packaging Details: An IVR is a pre-recorded voice menu communicated to a caller as soon as they call (or right after a pre-recorded greeting) that responds to key inputs (usually numbers 0 to 9 on the keypad) or voice commands. It is interactive in the sense that it can be over multiple levels¿¿¿much like a flow chart¿¿¿and it prompts responses from the caller. It efficiently gathers basic data for the live agent to help a caller better, or even to eliminate the need of an agent for simpler queries and information requests.

What is a Toll Free Number Solution?

Your customers can reach out to you for free on your 1800 business toll free number. Ensure seamless interaction between the agents and customers for query resolution, upcoming promotions or events.

Benefits of Toll Free Number Solution

 

Boost your services and products efficiently with Toll free number campaigns.

Toll free numbers drive greater call rates, which results in significant lead conversion rates for businesses.

1800 toll free numbers are easier to recall, enabling customers to engage effortlessly across multi-touchpoint campaigns.


Customers bear zero cost when reaching out to you, giving them more options for query resolution and grievance addressing.


Expand your customer service reach across the country without on-site infrastructure investment through premium toll free numbers.


Seamlessly track marketing campaign effectiveness. Collect customer feedback and surveys instantly through toll free numbers.


With toll free business numbers, be available to your customers even after business hours.


Answer every customer query with the IVR’s multi-level menu to establish immediate interaction with your customer.

Automatic call recording enables you to listen and analyze them, to understand your customers better.

Call routing enables the available agents to answer the customer calls as the call routes to the free agents to reduce customer wait time.

Toll Free Number Solution Use Cases

 

Real-time Analytics Dashboard

Gain access to call logs and hear recordings in real-time, while performing comprehensive business intelligence initiatives for deep insights.

 

Additional Information:

• Production Capacity: Unlimited
• Delivery Time: Instant
• Packaging Details: Do toll free numbers increase business? Toll free numbers are the ideal tracking and engagement solution to acquire primary inputs from clients and customers. Toll free number providers offer key features that directly impact sales, customer satisfaction, and brand building long-term. With instant connectivity and the caller not having to pay for the call the engagement of the customer is more with the business. What is a toll free number? A toll free number is an 1800 number that does not cost callers money to dial in. It is a free call that allows the caller to transfer the charges of the connection to the organization. They are generally in the format of 1800-ABC-DEFG, and solutions can be customized based on the campaign, brand, or promotional period Are toll free numbers obsolete? Cloud based toll free numbers are widely used to track campaign effectiveness and to gauge customer sentiment. They can be used to capture feedback, analyse product launch results, and redirect customer grievances seamlessly. Calls can be routed effectively, without service interruptions or significant infrastructure expenditure. Premium toll free solutions offer critical features such as data analytics and real-time dashboards, that can provide critical insight into customer engagement. What is the difference between virtual number and toll free number? Virtual number calling may not be free, while toll free calling is free by nature. Virtual numbers can be obtained resembling the local number, while a toll free number specifies a certain country area code, like 1800 is specific to India¿¿¿s toll free service. Do callers get charged when they call on toll free numbers? When callers dial into a toll free number, the organization bears the cost of the call. The customer is not charged for reaching out to the company using the toll free number.

Businesses are investing in smarter and faster ways to reach out to their customer base. They are looking to enhance their customer experience with efficiency and lower operating costs. Take the leap to better customer accessibility with an easy-to-remember 1800 and 1860 number series that streamlines communication and offers 24/7 support. Providing consistent, quality customer service has never been easier.

Highlights

• Provides Instant Access to Customers
• Number Series of 1800 & 1860
• Time, Geography and Load Based Routing
• Get Industry first SLA on your TFN
• Call Hunting on Landing Numbers
• Self-Care Portal to Manage Routing Options
• Intelligent Analytical Reports
  
  
  

Additional Information:

• Item Code: 500921
• Production Capacity: Unlimited
• Delivery Time: Instant
• Packaging Details: What are the advantages of a toll free number? Toll free numbers offer a charge-free option for your customers and clients to reach out to you. It is one of the best tracking mechanisms to review marketing effectiveness. It also offers a quick query resolution channel, wherein customers can directly call in to review different services or products. Reports indicate that 80% of visitors call companies when they see toll-free numbers listed on their website. Toll-free can be linked with an IVR to integrate their call-in journey. What kind of people use toll free numbers? Start-ups, SMEs, and enterprises use toll free numbers regularly to manage campaigns, engage with customers, and expand their brand reach. How can I get a cost-effective toll free number? CloudShope is one of the most cost-effective toll free number providers, and can help you get set up instantly. Give us a call at 1800-313-8282 today. How to get a toll free number in India? To buy a toll free number in India, give us a call at 1800-313-8282

TollFree number is one of the best and inexpensive ways for your customer to reach you in a professional way. So now let your callers connect with you at zero cost. Whether you want to increase the sale, handle huge traffic with ease, increase credibility or whatever, toll free number solution is there for you. A powerful platform that caters all your business needs.

TollFree Number Features (Cloud Telephony Suite)

CRM Integration

Integrate your CRM software with Sarv application and create a single interface to access your customer’s data.
Call Recording

This feature allows you to record incoming calls that you want for future purpose. You can manage & delete these recorded calls anytime.


Text to Speech
One can simply type and convert the text into a voice recording and you are all set to use it.

Powerful Modules

Announcement, DTMF, Webhook, Call transfer, Ringtone,TTS etc are the powerful modules to create a smart and intelligent system.

Here’s How TollFree Number Can Help Your Business

A 1800 TollFree Number will give your business an edge

Better Brand Presence

 

A tollfree number gives your business a global presence. This number makes easy for your customers to call you anytime. Expand your reach.

Enhance Customer Satisfaction

 

1800 number allows a customer to call your company without being charged. Simple and easy to remember. People can easily memorize this number.

Marketing Campaign

 

Place your 1800 tollfree number in a marketing campaign or advertisement. You can track and monitor the call and determine the performance of campaign.

TollFree Number FAQs:

Do toll free numbers increase business?

Yes, toll free number definitely helps in increasing your business. a toll free number has many benefits and features which will help you increase the sales, customers satisfaction and helps in building trust between the clients and the company. Toll free numbers are used to provide a free call facility for the customers. thus the call the company without any hesitation to clear their doubts and ask for their products and services.

Do callers get charged when they call on toll free numbers?

If you call a toll free number, you are not charged. The company you call pays the charges for you. To make sure that you’re calling a toll free number, always be aware of the prefix on the number i.e.1800. So, it’ll be in the form 1800-XYZ-ABCD, where the alphabets signify the number chosen by the subscriber.

What is Toll Free Number?

A toll free number, better known as a 1800 number or toll free no, is a virtual number that saves your money when you dial it. In simpler words, a toll free numbers are the numbers that allows the caller to transfer the charges of the call to the person who is being called.You call Firm X, you don’t get charged. Firm X pays for your call. A toll-free number is always in the form 1800-XYZ-ABCD. When subscribing to a toll free number, keep a look out for ‘1800’.

What are the advantages of a toll free number?

A toll-free number is just like any normal number starting with 1800. It is the best solution for companies to gain customers and traffic to a company's website. Reports show that 80% of the visitors end up calling the company when they see toll-free number on website. Toll-free can be linked with IVR and provide a seamless and automated customer service.

Additional Information:

• Item Code: 4003278
• Production Capacity: Unlimited
• Delivery Time: Instant
• Packaging Details: Are toll free numbers obsolete? No, toll free numbers are very much in and not obsolete. You may say the traditional toll free numbers aren¿¿¿t being used but toll free number based on the cloud is widely being used. All transactions are stored and recorded in the cloud. Its advanced features help organizations track and route calls based on the subscriber¿¿¿s needs, safeguard traffic against long-term service interruptions and reduce overall expenditure on customer support services. What kind of businesses use toll free numbers? Toll free numbers are used to connect with customers support which is an important part for every business to reach at the success level and to mark the perfection in supporting their customers. Thus, All kinds of businesses can buy toll free numbers - be it a one-man startup, SME or an enterprise. It is an excellent way of getting more traffic to the website and increasing conversions. What is the difference between virtual numbers and toll free numbers? There a thin-line difference between a virtual number and a toll free number. A toll-free number is which is free for the caller as the company pays for the calls made to them. This is not the case for the virtual number. A toll-free number always starts from 1800 whereas a virtual number may not always start with 1800. How can I Buy cost-effective toll free number? Being the largest toll free number service provider in India, cloudshope.com can provide the most cost-effective options. Give us a call at 1800-313-8282 and allow us to show you!

Toll Free Number - Branding

A toll-free number increases the branding of any business from which your customers can easily remember and reach your sales or support center anytime with ease of reaching your business with no-cost. Toll-free number ensures reliability of your business among your customers.

Features

Voice Features

Improve your Customer support with our advanced call center features.

• Toll-Free NumberGet an international or domestic toll-free number based on your business location.
• Virtual NumberReserve a mobile number or landline virtual numbers for global and local business.
• International NumberSelect and activate international number for your business in more than 70+ countries.
• Indian NumberAssign an indian number for your business with an instant cloud telephony setup.
• User ExtensionsCreate 3-digit extinctions for all the users and the use the extension for transferring calls to any users any time.
• VoicemailRecord customer queries through an audio message during non-working hours.
• Personalized Greetings & MusicWelcome your customers with a customized greeting message and increase your branding.
• Call ConferencingUsers can add merge another user from your team to a conference call by having customer in the same call.
• Call MaskingProtect customer numbers to agents or delivery vendors with a plain virtual number.
• Virtual Call CenterSetup a call center virtually with all the features, without worrying about infrastructure.
• Call ForwardingForward incoming customer calls to multiple user's numbers to make available your team ready to receive customer calls anytime.
• Business HoursConfigure business working hours to receive calls and to intimate the closing time..
• Customer Caller IDCustom caller ID allows customers to receive a call from your agents, delivery persons through a customized business number.
• Internal Calls(App to App Calling)Connect with your team members through the TeleCMI softphone application for wide internal communication.

Call Routing Features

• IVRGreet all the customer calls through an IVR and direct the calls to right person in the selected team.
• Skill Based RoutingAssign users to team based on their skills for receiving customer calls, Makes customers to solve their queries instantly.
• Ring TeamsAssign right persons and group them as each for better customer service.
• Sticky AgentAllows customers to reach the same agent to whom they had a conversation in a previous call.
• Call QueuingManage all the customer calls in queue and route to agent based on their availability.
• Call RoutingSelect call routing methods to receive calls one after one, Equal distribution and parallel ringing.
• Concurrent CallsReceive more than 4 concurrent calls or any number of calls concurrently based on your requirement to answer all the customer queries at same time.
• Instant ModificationsDrag and drop users, arrange users based on their priority instantly anytime in the dashboard.
• Time Based RoutingRoute incoming customer calls to reach particular user's number based on their working hours availability.
• Multiple Call FlowA business can have a multiple call flow for different virtual numbers in a single business phone account and track call details based on virtual numbers.

Productivity

• TagsGroup call reports based on tags to view it as an total desires report.
• Click2CallStart initiating business calls by dialing the customer phone number on the click2call dialpad.
• Call NotesWrite down the feedback or comment for the particular customer call and use it for future reference.
• Call BackGet back to a missed customer call instantly through phone numbers in the call back list.

Additional Information:

• Item Code: 600075
• Production Capacity: Unlimited
• Delivery Time: Instant
• Packaging Details: Call Back Get back to a missed customer call instantly through phone numbers in the call back list. Call Transfer Transfer customer calls within your team members to give them a better solution for their queries instantly. After Office Hours Configure call routing to users based on business and non-business days. Desktop Notification Get instant updates as notifications in the dashboard for each and every new report. Blacklist Block unwanted spam callers and stop bots calls in the dashboard. Agent Status Displays the current status of an agent like online, offline, break and dialer mode. Customized Report Download call reports based on hourly & weekly reports, virtual number based reports and agent summary report. Missed Call Analytics Get missed call count for both incoming and outgoing calls and the reason for calls got missed on business hours. Answered Call Analytics Get incoming and outgoing calls count and average duration with total hours of calls got answered. Agent Login Agents can be provided with a separate login to track their call history. Agents can initiate outbound calls to customer from their dashboard. Statistics & Monitoring Supervisor Login Supervisors can monitor agent performance reports, incoming and outgoing calls analysis and productivity reports. Call Analytics Track customer answered calls, missed calls and team's performance to keep track of all customer calls. Call Monitoring Monitor and listen active user calls to improve user performance and to resolve customer queries instantly. Call Whispering Speak to users secretly while they are on the active call without disturbing the customer conversation. Call Recording Record customer calls to improve user and customer conversations for better customer experience. Live Call Feeds Check the live status of the ongoing calls in your live call feed section in dashboard to improve productivity. Custom Filters Search by customer number, user activity, team call history and move in the dashboard.

Toll-free numbers permit your customers to call your business from anywhere at no charge to them.

Even today, a lot of customers prefer to call a business phone number instead of writing an email.

With toll-free numbers, your new and existing customers can easily reach out to your business directly without costing them anything.

In this guide, you can learn how to get a toll free number for a business in India, how it works, and what are the benefits.

You don’t need to install expensive phone sets or purchase new hardware, or even hire any technical person to get toll-free numbers. Sounds good?

Let’s get started.

Table of Contents

 

 

• What Is 1800 Toll-Free Number?
• Difference Between A Virtual Phone Number And Toll-Free Number
• How Toll-Free Number Works
• Benefits of an 1800 Toll-Free Number for Your Business
• How To Get Toll Free Number In India
• What To Go For? TSP or Cloud Telephony?
• Why Choose Corefactors As Your Toll-free Number Service Provider
  
  What Is 1800 Toll-Free Number?
  
  

  Toll-free number is a virtual phone number that can have multiple contact numbers mapped behind it.

  The call placed at the toll-free number is automatically forwarded to the agent’s number and is cost-free for the caller. Outgoing calls cannot be made from Toll-free numbers.

  Cloud-based toll-free number services offer advanced features like IVR services, call routing, call monitoring, call analytics, etc. These 1800 are also catchy numbers and bring a lot of business.

  Pro-tip: Check out our comprehensive guide on how cloud telephony works. Learn everything that you always wanted to learn about it.
  
  

  Difference Between A Virtual Phone Number And Toll-Free Number
  
  

  In simple terms, a virtual phone number is a telephone number on the cloud.

  These numbers are associated with a telephone line and are formatted to forward incoming calls to a set number of phone numbers chosen by you.

  A toll-free number, on the other hand, is a virtual phone number that is in a preset format 1800-XXX-XXXX.

  Your customers can reach you for free using toll-free numbers, as the cost of calling these numbers is paid by the business.

   How Toll-Free Number Works
  
  

  The majority of toll-free number services work like this:

  • The caller dials the toll-free number.
  • The call is forwarded to the actual phone number which is mapped behind the toll-free number
  • Your agent receives the call and the toll-free number owner pays for the call, not the caller.
    
    

    Having a toll free number with cloud toll free telephony offers a variety of benefits to business owners.

    It doesn’t matter if you’re a solopreneur or a team of ten, having a toll free number provides you with useful benefits that will more than compensate for the few cents a minute you pay to accept incoming calls on your toll free number.
    
    

    With a toll free number gracing the top of your company letterhead and printed proudly on business cards, you can project the image of being a “big” company.

    It doesn’t matter if you are a one-person business or a team of 10, small business owners know that attracting new clients and customers have a lot to do with image – how consumers see your organization.

     

    Having a toll free number creates a sense of credibility for your company, and generates professionalism.

  Convert More Leads
  You will never miss a business lead, since the call routes to your agents. You can also track, record and respond to every incoming business call and thereby better manage customer expectations and drive lead conversion.

Additional Information:

• Item Code: 4005619
• Production Capacity: Unlimited
• Delivery Time: Instant
• Packaging Details: Operate Nationally Businesses using local calling numbers appear to be small, locally-operated businesses in the minds of consumers. The instant you market your company with a toll-free number, you suddenly have nationwide appeal and a broader target market. Take The Number With You Use a toll-free number for customer support. When someone calls your toll free number, the call is forwarded to a number you designate. It might ring your office phone line, or your mobile phone, or any other number you choose. Either way- if your needs change, you can quickly change your forwarding number to a new one whenever you want. This way your customers will never have to receive your voicemail. Provide Information Integrate your toll-free number with IVR services and let your callers listen to important information regarding your product, services, or promotional ad when they call you. Ease For Customers Giving your prospects or customers a way to contact a business for free encourages more people to call. Studies show that advertisements that use toll-free numbers receive a higher response than advertisements that do not use a toll-free telephone number in the contact information. See Who¿¿¿s Calling Your toll-free number comes with caller ID. So, even if the caller ID information is blocked, the caller information is recorded in the cloud. Anonymity is denied to 1-800 numbers, the service provider simply picks up the callers¿¿¿ number as the data moves through their servers. Scalable Service When you prepay for your toll-free number service, you¿¿¿re paying for actual calls made to your toll-free number. A small business with only a few calls will be able to afford the service; just as a company receiving an increase in business due to numerous calls will find the prepaid service well worth the expense. Measure Results Of Campaigns As a manager or owner of a business, you know how important it is to be able to measure how well your advertisements.

Connect with customer at Zero Cost

With toll-free numbers, provide your customers with a free of cost communication channel. Toll-free number allows customers to call the business without paying the call charges. All the charges of incoming and outgoing calls are paid by the number owner instead of the caller.

By providing a convenient and free of cost way to connect, customer from all over the country can reach out to the business at their convenience.

Easy-to-remember number pattern swiftly enhances your brand’s recall among customers. Apart from existing customers, this flexibility helps you to attract more leads in minimum time investment.

Providing Enhanced Customer Support also becomes easy with toll-free numbers. Using call-forwarding feature business can route the calls to their personal numbers when they are away from the office. It helps business remain connected with customers irrespective of their physical presence.

Organisations can plan to relocate or expand their business without having to worry about changing their business phone number for every new location. This increases your brand’s visibility throughout the country. And with cloud-based toll-free services, the process of scaling your communication channels becomes quick and smooth.

Toll-free services yield high return-on-investment especially for small and medium-sized businesses as it eliminates the need for investing in hardware and provides many add-ons features to accelerate business efficiency.

Integrating your toll-free number with IVR takes your business efficiency to the next level. It maximises your capability to handle a large volume of calls without any extra investment.

Enhance Your Customer Service with Our Toll-free Services

Call Monitoring Dashboard

Monitor your calls and gain instant insight of active, on-hold and disconnected calls on a real-time call monitoring dashboard.

IVR Integration

 

Handle a large volume of incoming calls seamlessly by using auto-receptionist and self-help feature of IVR system.

Wide Range of Numbers

 

Choose the best-suited toll-free number for marketing your brand from a wide range of premium numbers.

Call Management Solutions

All-in-one call management solution provides you with access to call recording, forwarding, routing and other important calling features.

Real-time SMS Alerts

Remain updated of all customer calls and get real-time message alerts for every call missed by the agent.

Agent Performance Reports

 

Supervise agent’s productivity all the time and get a complete view of their performance on extensive tracking reports

Enhance Customer Satisfaction

 

A toll-free number increases customer satisfaction by providing an easy-to-connect communication platform to the customers as well as business.

Establish National Presence

With free calling facility, customers from all across the nation can easily get their queries acknowledged and resolved in few minutes.

Better Business Portability

Relocate your business to another location easily without changing your business phone number for every location.

Easy Brand Recall

Using easy-to-remember toll-free number helps your business generate quick brand recall among customers.

Unique Marketing Tool

Attract more potential leads and customer by marketing your unique vanity toll-free number on billboards or print ads.

Quick Scalability

Scale and operate all your toll-free services from any location by opting for a cloud-based toll-free number.

Additional Information:

• Item Code: 4005911
• Production Capacity: Unlimited
• Delivery Time: Instant
• Packaging Details: Best-in-Market Pricing Get high-quality cloud telephony suite with minimal effort and cost investment Enhanced Customer Support Get enhanced live assistance from our product experts over email, chat and call. 99.99% Uptime Guarantee Cloudshope offers 99.99% SLA-backed uptime with N+1 redundant infrastructure API Integrations Innovate your business solutions with CRM and other third-party application integration. End-to-End Customer Service From research to post-purchase assistance, we ensure hassle-free customer service at every step. Cloud Telephony Suite Get access to fully functional cloud telephony suite along with free SMS & call credits.

Additional Information:

• Item Code: 400876
• Production Capacity: Unlimited
• Delivery Time: Instant
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Virtual phone numbers are used to provide one purpose for all business communications and add value to promoting campaigns.It can track & monitor all such calls by forwarding incoming calls to preset numbers, recording such calls and setup system alerts. Virtual numbers facilitate higher observation and pursuit of campaigns running across several platforms (print, billboard, radio, tv, etc). CloudShope can fit you with a virtual number with the tremendous services.

CloudShope services facilitate businesses to boost their brand image and create the whole business communication methodology effective and profitable. The virtual number provides you the flexibleness to manage calls from anywhere or forward the call to the right person, who will provide solutions to customer's queries. It ensures that your customers or business associates regularly keep connected, that brings productivity into your business. A virtual number is usually used for any business or mobile and should be allowed from VoIP compact devices. Our Virtual number services are low in price, easy usability, best voice quality, reliable to talk with it and many other things. Virtual number service comes with IVR service.

The virtual number service includes a telephony feature that allows all calls to be forwarded to a unique number of the users' needs. thus call ahead for the IVR and virtual mobile number service are usually sent to a mobile, home telephone, VoIP telephone, even international numbers - literally, if the user so desires. If a client opts to depart a message, it usually denotes as an audio file to associate e-mail. this permits mobile professionals the ability to access voice messages on to secure that important claims are delivered on time. We offer you with quality services that assist you to increase your business reach, nationwide, giving a victorious and well-established company brand that helps in increasing your consumer base.

CloudShope Virtual Numbers offers the wide range of features -


• Personalized welcome message
• Auto attendant
• Lead follow up notification
• Voicemail
• Call notification
• Call forwarding
• Call conferencing
• Call recording
• 24*7 connectivity

Benefits of our Virtual Number - 


• Increase business marketing efforts
• Drive business leads
• Boost customer & sales leads
• Increase productivity
• Maximize ROI
• Grow business

Toll Free NumbersToll free numbers are an easy, no-cost way for your customers to interact with you. Buy a toll free number for your business today, and let your customers call you for free.

 

What is a toll free number?

 

A toll free number is normally a 1800 series number that can be dialed by anyone across India without being charged. The business that owns the toll free number has to bear both the incoming and outgoing call charges. Toll free numbers usually have prefixes like 860, 855, 888, etc, and are used by businesses to enhance their customers’ experience.

How Business Toll Free Service Works

Get an 1800 Toll Free Number

Rent a toll-free number from a toll-free service provider like Exotel. Opt for an easy to remember number so that your customers can remember it for a long time.

Customise the call flow in Exotel’s dashboard

 

Personalize the call flow and add call routing rules to ensure a seamless customer experience. Create an IVR greeting, add a voicemail option, set office hours, etc.

Publish the number and start getting calls

 

Once the call routing rules are set up, you can go ahead and publish the number on your website and marketing collateral. After this, your customers can start calling you for free – i.e the call charges will be borne by you and not your customers.

Benefits of using toll free numbers

Better brand identity

A toll-free phone number is easy to remember and customers can easily associate this number with your brand. Additionally, by providing 24/7 customer service through a toll free number, your brand will be perceived as caring and customer-centric.

Enhanced customer experience

 

With an 1800 business toll free number, customers can call you for free. Moreover, you can use a smart IVR to improve your customers’ experience. This way they are more likely to stay with your business in the long term.

Measurable marketing

 

You can use an 1800 toll-free telephone number to track your marketing ROI. When you use these numbers on print and online ads, you can analyze your marketing spends by tracking every call that lands on that number.

Improved Sales

 

Billboard and TV advertisements with a toll free number usually get more attention. Since calling a toll free number costs nothing to your prospects, your sales teams can get more prospects to talk to, and hence, your business gets more customers.

Enhanced Cloud Communication Abilities

 

Our business toll free number service also includes our Cloud Telephony suite, where you can get better call tracking abilities, agent productivity tracking, call recording service, ability to make/receive unlimited parallel calls on a single number and more.

Easy call tracking and analytics

 

Improve your product/service using call recordings of your toll free numbers, available in your inbox

How to get a toll-free number in India
1. Sign up for a free trial

Sign up for Exotel’s toll free service and a dedicated account manager will get in touch with you to understand your complete requirements.

2. Set up your calls dashboard

 

The dedicated account manager will also help you to set up your calls dashboard by creating custom call flows for your business agents.

3. Experience robust cloud telephony service

 

Utilize Exotel’s cloud telephony suite to create a seamless calling experience for your customers. Get IVR, call recording, CRM integration, call tracking and analytics, and more.

Additional Information:

• Item Code: 40028197
• Production Capacity: Unlimited
• Delivery Time: Instant
• Packaging Details: Features of a 1800 number (with cloud telephony suite): Here are a few important features which qualify a toll-free number¿¿¿s uniqueness. Who can use Toll-Free Numbers Healthcare Facilitate appointment bookings or for emergency services such as an ambulance. Financial Institutions Promote the latest offers, investment plans, and make customer support more accessible. Educational Make it easy for parents to track application status, learn about different programs, and much more. NGO Leverage toll-free numbers to conduct short educational courses or garner support for a cause. How businesses use our toll free service Take a glimpse of how business use CloudShope 1800 number to touch lives on a day to day basis. What are the toll-free numbers in India? How to get a toll free number in India? How can businesses in India benefit from toll free numbers? How much does it cost to get a toll free number in India? How is a toll free number from Cloudshope different from other companies in India?

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INTERACTIVE VOICE RESPONSE ( IVR ) Voice Call And Bulk Msg ServiceInteractive Voice Response ( IVR ) is the work-horse application in the telephony world. By leveraging the power and intelligence of the computer, sophisticated automated telephone applications can easily be designed and implemented at EHS. The vertical application potentials are practically endless. An Interactive Voice Response System can be used to automate a wide range of services and data requests. By combining the input of the caller with menu driven scripts Clients, potential clients, and employees can call into your organization or to a remote IVR call center, using a touch-tone telephone and interact with the system in real time in a host of applications.

 

• EHS IVR has built-in speech recognition capabilities.
• Allowing callers to speak their important information to the IVR rather than press keys on their telephone keypad.
• EHS IVR can interact with callers in a clear, natural dialog and return information based upon what the caller says.
• EHS IVR also has the ability to send faxes and email to employees or clients based upon telephone interactions between callers and the IVR system.

As per the requirements of the patrons, we are presenting the best quality array of Virtual Number Provider to our prestigious clients. This IVR solution service is available with various and for this, we provide IVR solution service as per client need.

Virtual phone numbers are used to provide one purpose for all business communications and add value to promoting campaigns.It can track & monitor all such calls by forwarding incoming calls to preset numbers, recording such calls and setup system alerts. Virtual numbers facilitate higher observation and pursuit of campaigns running across several platforms (print, billboard, radio, tv, etc). CloudShope can fit you with a virtual number with the tremendous services.

CloudShope services facilitate businesses to boost their brand image and create the whole business communication methodology effective and profitable. The virtual number provides you the flexibleness to manage calls from anywhere or forward the call to the right person, who will provide solutions to customer's queries. It ensures that your customers or business associates regularly keep connected, that brings productivity into your business. A virtual number is usually used for any business or mobile and should be allowed from VoIP compact devices. Our Virtual number services are low in price, easy usability, best voice quality, reliable to talk with it and many other things. Virtual number service comes with IVR service.

The virtual number service includes a telephony feature that allows all calls to be forwarded to a unique number of the users' needs. thus call ahead for the IVR and virtual mobile number service are usually sent to a mobile, home telephone, VoIP telephone, even international numbers - literally, if the user so desires. If a client opts to depart a message, it usually denotes as an audio file to associate e-mail. this permits mobile professionals the ability to access voice messages on to secure that important claims are delivered on time. We offer you with quality services that assist you to increase your business reach, nationwide, giving a victorious and well-established company brand that helps in increasing your consumer base.

CloudShope Virtual Numbers offers the wide range of features -


• Personalized welcome message
• Auto attendant
• Lead follow up notification
• Voicemail
• Call notification
• Call forwarding
• Call conferencing
• Call recording
• 24*7 connectivity

Benefits of our Virtual Number - 


• Increase business marketing efforts
• Drive business leads
• Boost customer & sales leads
• Increase productivity
• Maximize ROI
• Grow business

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TollFree number is one of the best and inexpensive ways for your customer to reach you in a professional way. So now let your callers connect with you at zero cost. Whether you want to increase the sale, handle huge traffic with ease, increase credibility or whatever, toll free number solution is there for you. A powerful platform that caters all your business needs.

Toll Free Number Features:

CRM IntegrationIntegrate your CRM software with Cloudshope application and create a single interface to access your customer’s data.
 Call RecordingThis feature allows you to record incoming calls that you want for future purpose. You can manage & delete these recorded calls anytime.
 Text to SpeechOne can simply type and convert the text into a voice recording and you are all set to use it.
 Powerful ModulesAnnouncement, DTMF, Webhook, Call transfer, Ringtone,TTS etc are the powerful modules to create a smart and intelligent system.


Multi-level IVRMulti-level IVR allows users to create sophisticated and powerful call flow with more menu options. You can make changes to your IVR flow at any time.
 WebhooksWebhook helps to fetch the data and perform multiple actions. Integrate webhook into your current workflow.
 Agent Wise ReportReporting in Cloudshope dashboard is customizable. Custom reporting lets you view any specific agent’s call report. Track the performance.
 Sticky AgentCall get disconnected while in conversation with an agent? Sticky agent will connect you with the same agent when you redial.

Better Brand Presence

A tollfree number gives your business a global presence. This number makes easy for your customers to call you anytime. Expand your reach.

Enhance Customer Satisfaction

 

1800 number allows a customer to call your company without being charged. Simple and easy to remember. People can easily memorize this number.

Marketing Campaign

 

Place your 1800 tollfree number in a marketing campaign or advertisement. You can track and monitor the call and determine the performance of campaign.

Do toll free numbers increase business?

 

Yes, toll free number definitely helps in increasing your business. a toll free number has many benefits and features which will help you increase the sales, customers satisfaction and helps in building trust between the clients and the company. Toll free numbers are used to provide a free call facility for the customers. thus the call the company without any hesitation to clear their doubts and ask for their products and services.

What is Toll Free Number?

A toll free number, better known as a 1800 number or toll free no, is a virtual number that saves your money when you dial it. In simpler words, a toll free numbers are the numbers that allows the caller to transfer the charges of the call to the person who is being called.You call Firm X, you don’t get charged. Firm X pays for your call. A toll-free number is always in the form 1800-XYZ-ABCD. When subscribing to a toll free number, keep a look out for ‘1800’.

Are toll free numbers obsolete?

No, toll free numbers are very much in and not obsolete. You may say the traditional toll free numbers aren’t being used but toll free number based on the cloud is widely being used. All transactions are stored and recorded in the cloud. Its advanced features help organizations track and route calls based on the subscriber’s needs, safeguard traffic against long-term service interruptions and reduce overall expenditure on customer support services.

What is the difference between virtual numbers and toll free numbers?

There a thin-line difference between a virtual number and a toll free number. A toll-free number

Additional Information:

• Item Code: 4003217
• Production Capacity: Toll Fee Number Provider
• Delivery Time: Toll Fee Number Provider
• Packaging Details: What is the difference between virtual numbers and toll free numbers? There a thin-line difference between a virtual number and a toll free number. A toll-free number is which is free for the caller as the company pays for the calls made to them. This is not the case for the virtual number. A toll-free number always starts from 1800 whereas a virtual number may not always start with 1800. Do callers get charged when they call on toll free numbers? If you call a toll free number, you are not charged. The company you call pays the charges for you. To make sure that you¿¿¿re calling a toll free number, always be aware of the prefix on the number i.e.1800. So, it¿¿¿ll be in the form 1800-XYZ-ABCD, where the alphabets signify the number chosen by the subscriber. What are the advantages of a toll free number? A toll-free number is just like any normal number starting with 1800. It is the best solution for companies to gain customers and traffic to a company's website. Reports show that 80% of the visitors end up calling the company when they see toll-free number on website. Toll-free can be linked with IVR and provide a seamless and automated customer service. What kind of businesses use toll free numbers? Toll free numbers are used to connect with customers support which is an important part for every business to reach at the success level and to mark the perfection in supporting their customers. Thus, All kinds of businesses can buy toll free numbers - be it a one-man startup, SME or an enterprise. It is an excellent way of getting more traffic to the website and increasing conversions.

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Why Cloudshope's Toll Free NumberCustomer Support24x7 ticket based customer support.
Call RecordingsListen to calls in future.
SMS AcknowledgementSend SMS based alerts to your callers.
Real-time AlertsGet alerts for Missed & Recevied calls on your mobile.
Call LogsCheck call analytics in real-time.
IVR WidgetsReady to use widgets for Complaint management, etc.
Multi-User CRMAccess to CRM for every agent.
Cost ManagementBlacklisting & Working Hours setup for cost management.

Premium FeaturesFree for callers, Advance call management, No CAPEX or infrastructure requirement with auto-fail over feature makes the Cloudshope's Toll Free number offering best in the market.
Along with all the above features, Cloudshope also provide API access to manage the call flow and to integrate with different third party softwares and CRM. With Cloudshope's IVRS API you can link the calls with any Social Media platform, CRM, ERP or even to HRMS.

What is a Toll Free Number?A Toll Free number allows the caller to connect with the called party (i.e. the business) without paying for the call unlike the normal person-to-person calls where the called party is charged as per their billing plan.
The call charges are not completely waived off, instead of the caller the called party is charged for the call and usually a premium rate because of the special arrangement.
In India a Toll Free number generally starts from 1800 followed by the operator code (The licensed telecom service provider and usually consists of three digits), which is followed by three to four digits issued by the Telecom operator to their clients.

How Toll Free Number in India Works With Cloudshope Cloud Telephony?Cloudshope not only just provide the Toll Free number but also enables your business number with an IVRS (Interactive Voice Response System) along with the scalability and redundancy of very high end telephony infrastructure worth lakhs of Rupees in just few thousand Rupees billed monthly.
When you buy a Toll Free number from a mobile operator they will not provide you any IVR system and will ask you to deploy a PRI and a high-end EPABX system to receive the calls, which is not financially viable for everyone due to the CAPEX. Also, the number provided by the operator is like a raw vegetable, which you can eat without cooking i.e. you have to invest a lot to make it work.With Cloudshope, you will get an intelligent IVR system, which makes your call flow more efficient and your team more productive. Many of the tasks can be automated or distributed depending upon the user's input.
For example, when a caller presses 1 the call will be forwarded to Sales, when pressed 2 the call will be transferred to Support. Also, in every option call can be forwarded to multiple users at a time or can be forwarded depending upon the availability of the agent. It can also be configured to automatically create support ticket numbers or fetch data from a CRM and announce to the caller depending upon the caller's number.

What is the Cost of Toll Free Number?The cost of a Toll Free number depends on many factors like the number of simultaneous calls you want to receive on it, how many agents will be handling the calls, the number of expected monthly calls and what other cloud telephony features you want with it.
The initial price of buying a Toll Free number is not the same as the total cost of the Toll Free number as you will be paying monthly bills for the usage and additional features like SMS alerts or Call Recording.
If you are not expecting much of calls on a Toll Free number, then you can start with a low monthly rental Toll Free number plan but beware you will be paying a high cost of incoming calls since the monthly rental is low.

Additional Information:

• Item Code: 297823
• Production Capacity: Unlimited
• Delivery Time: Instant
• Packaging Details: Why A Toll Free Number For Your Business? Cloudshope not only just provide the Toll Free number but also enables your business number with an IVRS (Interactive Voice Response System) along with the scalability and redundancy of very high end telephony infrastructure worth lakhs of Rupees in just few thousand Rupees billed monthly. When you buy a Toll Free number from a mobile operator they will not provide you any IVR system and will ask you to deploy a PRI and a high end EPABX system to receive the calls, which is not financially viable for everyone due to the CAPEX. Also, the toll free number provided by the operator is like a raw vegetable, which you cannot eat without cooking i.e. you have to invest a lot to make it work. Why Cloudshope as a Toll Free Number Provider? Your business will save cost... a lot of it with our Toll Free numbers. No ongoing expenses, No overhead, control your expenses and improve your agent's productivity with Cloudshope's Intelligent IVRS. Also, you will get the number ownership on your business name from day one. Cloudshope is the only Toll Free Number Provider in India who will give you the total ownership of the number. Use it as you want, where you want. When you buy a Toll Free Number from cloud telephony service providers like Cloudshope then you will get redundant routes to accept and transfer your calls with 99% uptime S.L.A#2 a lot more than what any other service provider gives. Cloudshope deploys a nation-wide network of redundant connectivity with operators to provide best uptime, connectivity and scalability.