Cloudshope Technologies Private Limited

RingCentral is the award-winning solution for communication and collaboration. It is the server-based, most flexible, customized and cost effective solution. Empower the workforces to be connected by voice, video calling, team messaging, collaboration, online conference meetings.

FEATURES

• Unlimited cloud-based phone system: Make and receive calls from any device, anywhere.
• High-quality HD video conferencing: Host meetings with up to 100 participants (depending on your plan).
• Call forwarding and voicemail with transcription: Stay accessible and never miss a message.
• International calling: Connect with colleagues and clients around the world.
• Team messaging platform: Chat with colleagues one-on-one or in groups, share files, and collaborate on projects.
• Meeting recordings and transcripts: Capture meeting information and easily share it with attendees.
• Task management and calendar integration: Stay organized and on top of deadlines.
• File sharing and storage: Collaborate on documents and access them from any device.
• Webinars and online events: Host large-scale meetings and presentations with interactive features.
• Screen sharing and whiteboarding: Present ideas and collaborate visually.
• Meeting recording and streaming: Share recorded meetings with anyone you choose.
• Customizable meeting rooms: Brand your meeting rooms and personalize the experience.
• Flexibility and scalability: Choose the plan that fits your needs and easily add users as your business grows.
• Security and compliance: RingCentral meets industry-leading security standards and ensures data privacy.

CloudShope Interactive Voice Response (IVR) software is a cloud-based solution that allows businesses to automate their phone calls. It offers a range of features to help businesses improve their customer experience and efficiency.

FEATURES

• Voice menus: Businesses can create custom voice menus that allow customers to navigate through their phone system and reach the right department or agent.
• IVR routing: CloudShope IVR software can be used to route calls to different departments or agents based on the customer's needs.
• IVR prompts: Businesses can use IVR prompts to collect information from customers, such as their name, account number, or reason for calling.
• IVR actions: Businesses can use IVR actions to perform tasks, such as placing a customer on hold, transferring a call to an agent, or playing a recorded message.
• IVR reporting: CloudShope IVR software provides reporting capabilities that allow businesses to track call volume, average call handling time, and other metrics.