Autodialer Service

Service Details:

About the App: 

The App is used for automating business communications, be it inbound or outbound calls. It helps in effectively and efficiently managing manpower. We understand that every lead or every communication with customer is very important for customer conversion and thus we help and track every such communication.

This app provides a way to track your lead end to end using a sophisticated web based automatic CRM panel for both inbound and outbound calls. 

The app also bears the capability of communicating within your organization using VoIP (Voice over Internet Protocol). 

Features:

1. App based automatic auto dialer: Schedule calls to your database using your preferred calling policy and agent group.
2. Pre call pop-up for agents: To inform agents about call before the number is dialed.
3. Call directly from agents mobile number thus call pick up ratio is very high.
4. Track incoming & outgoing calls and upload the report with recording to the web panel.
5. Track only the company SIM card if used in dual SIM phone.
6. Upload calling data using excel file or filter the data from the web CRM and schedule the call.
7. VoIP (Voice over Internet Protocol) support.
8. Integration of various cloud telephony services like Missed Call Number, IVR, Toll Free Number, Bulk SMS, Bulk Voice Call etc

Additional Information:

• Production Capacity: Unlimited
• Delivery Time: Immediate