Noida, Gautam Buddha Nagar, Uttar Pradesh
GST No. 09AAHCC0020A1ZJ
Call 08046043226 92% Response Rate
Minimum Order Quantity: 1 Piece
Product Brochure
Power | No |
Agent Terminal | YEs |
Brand | CloudShope |
Channel | 5.1 |
Operating System | Windows |
Model Name/Number | Android |
Cabinet | No |
Weight | 100 |
Material | 100 |
Agate Sata Hdd | 100 |
Ivr Manager | Yes |
Mounting | Yes |
Seagate Sata Hd | Yes |
Size | 100 |
Temperature | 100 |
Trunk Line Connectivity | 100 |
Wd Sata Hdd | 100 |
Wireless | Yes |
Instant | Activation |
Country of Origin | Made in India |
Additional Information:
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Minimum Order Quantity: 999 piece
Product Brochure
Also Provides | Predictive Dialer |
Type | Online/Cloud-based |
Operating System | For Windows |
Download Option | Free Download & Demo/Trial Available |
Brand | CLOUDSHOPE |
Programming Language | PHP |
Free Required RAM | 2 GB |
Provide Installation Service | Yes |
Training | Live Online |
License Duration | 1 Year |
Support | 24/7 (Live Rep) |
Number of User | Multi-user |
Back Up | Yes |
Available on Rent | Yes |
Call Recording | Yes |
Agent Login Available | Yes |
Call Back Solution | Yes |
Call Monitoring | Yes |
Type of Calls | Domestic |
Country of Origin | Made in India |
Additional Information:
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Minimum Order Quantity: 1 Piece
Material | Outbound |
Color | All |
Brand | CloudShope |
Current | Online |
Dimensions | 24*7 |
Frequency | Unlimited |
Input Voltage | unlimited |
Location | Noida, New Delhi, Gurgaon, Mumbai, Pune |
Model Name/Number | 7980012 |
Operating Temperature | 91.6 |
Work from home or Remote Working was a challenge for us until a few days back, but today it is the New Normal.
Thanks to the internet, which has made it easier for us to run a business from a remote location.
We designed Calley so that it frees you from any geographical limitation; it will work till the time you have your phone and an internet connection. You do not even need your laptop. Just your phone will suffice if you are making calls.
A wide variety of features help you manage your work from home business effectively, without the expenses of having an office.
Additional Information:
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Minimum Order Quantity: 1 Piece
Material | Outbound |
Color | All |
Brand | CloudShope |
Current | Online |
Dimensions | 24*7 |
Frequency | Unlimited |
Input Voltage | unlimited |
Location | Noida, New Delhi, Gurgaon, Mumbai, Pune |
Model Name/Number | 7980013 |
Operating Temperature | 91.6 |
An Android based Call Center - Distribute the dialing list to your team on their android apps. The team will dial from their mobile phone, and update the inputs back to the app.
A Zero Infra Call Center - With astDIAL, we are successfully eliminating operation cost of the call centers. Now you don't need Servers, work-stations, or even office.Work-From-Home Call Center - With astDIAL, your team can dial from anywhere. You can now hire the right skills from anywhere in the world.
Features:
Additional Information:
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Minimum Order Quantity: 1 Piece
Power | No |
Agent Terminal | YES |
Brand | CloudShope |
Channel | 5.1 |
Operating System | Windows |
Model Name/Number | Android |
Cabinet | No |
Weight | 100 |
Material | 100 |
Agate Sata Hdd | 100 |
A predictive dialer is an outbound calling system that allows you to bulk-dial from a list of contact numbers. While automating the outbound process, a predictive dialer filters busy signals, voicemail, no answers, and disconnected numbers to connect the agent only when someone answers the call on the other end. The predictive dialer uses advanced algorithms to get the exact time that an agent should be wrapping up a call and only then bulk dials other numbers. The main advantage of using predictive dialers is one can cut down manual dialing time to increase agent efficiency.
Predictive dialers are routinely used in telemarketing, market research, debt collection, and customer service follow-ups where they help to organize and manage the client database and systematically dial out clients for the above mentioned use cases. Additionally, a predictive dialer also helps to intelligently assign calls to available lead qualification agents to allow them to maximize the amount of time they can spend on the phone with leads during outbound sales prospecting.
Automatically or manually upload the lead list into the outbound Call center system
Segment and prioritize the contact numbers based on pre-set rules and the type of dialing algorithm
Define the predictive dialing parameters like pacing ratio, peak call count, variance factor, and call drop ratio to optimize outbound dialing
Automate Contact movement, notify the supervisors and/or auto-assign the lead based on call disposition or other configured factors
Use your preset parameters and predictive dialing algorithms to determine and automate call assignment based on factors such as the number of available agents, the number of operational lines, and the average time an agent spends on a call.
Many businesses struggle to achieve a 40%~ connect rate. Ameyo’s predictive dialer software learns from historical data to tweak the dialing algorithm after taking into account agents that are available. Thus, eliminating the need for human intervention while increasing call connects significantly.
Dial more calls in less time with a predictive dialer. At the same time, intelligently pace outbound calls and filter out unproductive calls such as answering machines or busy tone to ensure high call connects and reducing agent idle time.
Increase Sales Conversions
Lead prioritization, knowing the best time to call, timely followups, contextual conversations, configurable workflows – all of these are means to achieve the end i.e. gaining more customers while increasing the agents’ productivity.
Vary the pacing ratio along with lead prioritization help the agents qualify the leads better. Additionally, allow the agents to view customer data like past purchases, existing portfolios, pending orders, etc using CRM and CTI integration. Having this information increases the conversion rate by letting the agents have personalized and contextual conversations.
Additional Information:
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Minimum Order Quantity: 1 Piece
Also Provides | Predictive Dialer |
Type | Online/Cloud-based |
Operating System | For Windows |
Download Option | Free Download & Demo/Trial Available |
Brand | CLOUDSHOPE |
Programming Language | PHP |
Free Required RAM | 2 GB |
Provide Installation Service | Yes |
Training | Live Online |
License Duration | 1 Year |
Support | 24/7 (Live Rep) |
Mobile App | For Android |
Country of Origin | Made in India |
Additional Information:
View Complete details
Minimum Order Quantity: 1 Piece
Also Provides | Predictive Dialer |
Type | Online/Cloud-based |
Operating System | For Windows |
Download Option | Free Demo/Trial Available |
Brand | CLOUDSHOPE |
Programming Language | PHP |
Free Required RAM | 1 GB |
Provide Installation Service | Yes |
Training | Live Online |
License Duration | 1 Year |
Support | 24/7 (Live Rep) |
Mobile App | For Android |
Country of Origin | Made in India |
Additional Information:
View Complete details
Minimum Order Quantity: 999 piece
Product Brochure
Also Provides | Predictive Dialer |
Type | Online/Cloud-based |
Operating System | For Windows |
Download Option | Free Download & Demo/Trial Available |
Brand | CLOUDSHOPE |
Programming Language | PHP |
Free Required RAM | 2 GB |
Provide Installation Service | Yes |
Training | Live Online |
License Duration | 1 Year |
Support | 24/7 (Live Rep) |
Number of User | Multi-user |
Back Up | Yes |
Available on Rent | Yes |
Call Recording | Yes |
Agent Login Available | Yes |
Call Back Solution | Yes |
Call Monitoring | Yes |
Type of Calls | Domestic |
Process Type | Inbound/Outbound |
Automatic Call Distribution | Yes |
Skill Based Call Routing | Yes |
Live Call Transfer | Yes |
Dead Time | NO |
Others Modules/Features | All Advance Features |
Software Version | Latest |
Language Support | English/Hindi |
Architecture | 32/64 Bits |
Deployment | Local |
Database | Firebase |
Mobile App | For Windows |
Required Processor | NOthing |
Usage/Application | unlimited |
Country of Origin | Made in India |
Cloudshope Predictive Dialer is a comprehensive outbound customer contact solution that improves your contact centers effectiveness while seamlessly integrating with your existing voice and data systems. It offers campaign development tools, call table filters, predictive dialing, call blending, a browser-based agent desktop, real-time statistics and historical and custom reporting.
Work with us, and we will help you improve your call completion and customer satisfaction, while bringing you measurable return on investment (ROI).
Features :
Preview Dialing - present agents with a customer's record for review prior to the call being placed.
Precision Dialing - virtually eliminate nuisance calls due to no agent availability.
Predictive Dialing - initiate outbound calls based on anticipated agent availability.
Call Analysis - detect non-contact outcomes - such as busy signals, no answers and fax tones - with a high degree of accuracy.
Call Blending - optimize the assignment of agents between inbound and outbound call handling.
IP Connectivity - reduce telephony costs by providing Voice over IP (VoIP) connectivity over an existing data network to local or remote agent stations.
Web Callback - enhance customer service by providing integrated web and telephony functionality via your website.
Campaign Flow - automatically and seamlessly transition agents from the existing campaign to the next predefined campaign.
List Flow - link call tables within a single campaign ensuring a constant flow for maintaining agent productivity.
Exclusion List Management - exclude select call records from being dialed.
Filters - prioritize contacts by defining specific criteria to target records within a call table for inclusion in a campaign, or to create new call lists based on filter output.
Alert Manager - enable managers to set performance criteria and thresholds for monitoring and be notified immediately if these are in danger of being compromised.
Recall Management - manage both agent and system scheduled recall requirements.
Skills-based Routing - match appropriately skilled agents with specific customer call records.
Specific Agent Recall - enable your agents to specify that they wish to "own" a specific callback.
Time Zone Management - establish time zone criteria via the North America Numbering Plan(NANP), including the necessary area code/exchange to time zone conversion requirements for dialing purposes.
Comprehensive Reporting - gain a clear, concise view of how your contact center is performing with comprehensive reports.
Additional Information:
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Minimum Order Quantity: 999 Unit
Product Brochure
Power | No |
Agent Terminal | YEs |
Brand | CloudShope |
Channel | 5.1 |
Operating System | Windows |
Model Name/Number | Android |
Cabinet | No |
Weight | 100 |
Material | 100 |
Agate Sata Hdd | 100 |
Ivr Manager | Yes |
Mounting | Yes |
Seagate Sata Hd | Yes |
Size | 100 |
Temperature | 100 |
Trunk Line Connectivity | 100 |
Wd Sata Hdd | 100 |
Wireless | Yes |
Country of Origin | Made in India |
Additional Information:
View Complete details
Minimum Order Quantity: 999 Unit
Product Brochure
Power | No |
Agent Terminal | YEs |
Brand | CloudShope |
Channel | 5.1 |
Operating System | Windows |
Model Name/Number | Android |
Cabinet | No |
Weight | 100 |
Material | 100 |
Agate Sata Hdd | 100 |
Ivr Manager | Yes |
Mounting | Yes |
Seagate Sata Hd | Yes |
Size | 100 |
Temperature | 100 |
Trunk Line Connectivity | 100 |
Wd Sata Hdd | 100 |
Wireless | Yes |
Instant | Dialer |
Country of Origin | Made in India |
Additional Information:
View Complete details
Minimum Order Quantity: 999 Unit
Product Brochure
Power | No |
Agent Terminal | YEs |
Brand | CloudShope |
Channel | 5.1 |
Operating System | Windows |
Model Name/Number | Android |
Cabinet | No |
Weight | 100 |
Material | 100 |
Agate Sata Hdd | 100 |
A Call Center Dialer is an electronic device that can automatically dial telephone numbers to communicate between any two points in the telephone, mobile phone and pager networks. Once the call has been established (through the telephone exchange) the auto dialer will announce verbal messages or transmit digital data (like SMS messages) to the called party.
A regular PC, desktop or laptop, can be turned into an auto dialer. In order to connect a PC with a telephone line, a telephony board is needed.
Traditionally there are major advantages to using telephony cards over simple modems, including detecting touch tones and transferring calls directly through to the caller.
Additional Information:
View Complete details
Minimum Order Quantity: 1 Piece
Product Brochure
Also Provides | Predictive Dialer |
Type | Online/Cloud-based |
Operating System | For Windows |
Download Option | Free Demo/Trial Available |
Brand | CLOUDSHOPE |
Programming Language | PHP |
Free Required RAM | 2 GB |
Provide Installation Service | Yes |
Training | Live Online |
Country of Origin | Made in India |
Additional Information:
View Complete details
Minimum Order Quantity: 1 Unit
Product Brochure
Power | No |
Agent Terminal | YEs |
Brand | CloudShope |
Channel | 5.1 |
Operating System | Windows |
Model Name/Number | Android |
Cabinet | No |
Weight | 100 |
Material | 100 |
Agate Sata Hdd | 100 |
Preview Dialer is an application that enables outbound "preview" or "progressive" dialing through the agent desktop. The source of outbound contacts can be an existing CRM system or other external system, database, or flat file. Preview dialing gives agents the opportunity to review information about the contact and allows agents to choose when to dial the outbound call. Progressive dialing gives the agent a set amount of time to review information about the contact before automatically dialing the outbound call.
Preview Dialer is ideal for bill collection, following up on support tickets, marketing campaigns, and customer satisfaction surveys. Preview Dialer gives agents the opportunity to review contact information to know whom they are calling and the purpose of the call before dialing the outbound call. During the preview time, agents may also lookup additional information about the contact in external applications using the contact data displayed (e.g. account number). This process can be automated with the optional addition of a screen-pop integration.
Preview contacts are delivered to agents using standard routing so agents can alternately receive inbound and preview contacts depending on their skills. Blending inbound, preview contacts, and other contact types can improve contact center efficiency significantly. During slow times for inbound calls, agents can service preview contacts
Additional Information:
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