Cloudshope Technologies Private Limited

Automated telephone surveys is a systematic collection a data from demography by making calls automatically to the preset list of respondents at the aim of collecting information and gain feedback via the telephone and the internet.

Additional Information:

• Item Code: 304599
• Production Capacity: Unlimited
• Delivery Time: Instant
• Packaging Details: Automated survey calls collect information from individuals by phone without human interaction. These calls can be both inbound (caller initiated) or outbound (phone system initiated). Typically an IVR is used to prompt the caller with questions and responses are indicated by the respondent using telephone keypad responses (DTMF) or by speaking into the phone and having the response recorded for later analysis." Inbound telephone surveys can be conducted by automatically answering calls and processing the survey. Likewise, phone surveys can be conducted by calling individuals using voice broadcasting survey technology. Our advanced technology and phone systems can conduct call surveys. First an introductory message is played identifying your organization. The phone survey respondent can be given the option to take this survey, leave a voice message, hear additional information, talk with one of your representatives or simply decline to participate in the phone survey. The telephone survey can accept touch phone response or can record each question response for later analysis.

About the App: 
The App is used for automating business communications, be it inbound or outbound calls. It helps in effectively and efficiently managing manpower. We understand that every lead or every communication with customer is very important for customer conversion and thus we help and track every such communication. This app provides a way to track your lead end to end using a sophisticated web based automatic CRM panel for both inbound and outbound calls. 

 Features:

• App based automatic auto dialer: Schedule calls to your database using your preferred calling policy and agent group.
• Pre call pop-up for agents: To inform agents about call before the number is dialed.
• Call directly from agents mobile number thus call pick up ratio is very high.
• Track incoming & outgoing calls and upload the report with recording to the web panel.
• Track only the company SIM card if used in dual SIM phone.
• Upload calling data using excel file or filter the data from the web CRM and schedule the call.
• VoIP (Voice over Internet Protocol) support.
• Integration of various cloud telephony services like Missed Call Number, IVR, Toll Free Number, Bulk SMS, Bulk Voice Call etc

Additional Information:

• Item Code: 201457
• Production Capacity: Unlimited
• Delivery Time: Immediate
• Packaging Details: Not required

About the App: 
The App is used for automating business communications, be it inbound or outbound calls. It helps in effectively and efficiently managing manpower. We understand that every lead or every communication with customer is very important for customer conversion and thus we help and track every such communication. This app provides a way to track your lead end to end using a sophisticated web based automatic CRM panel for both inbound and outbound calls. 

 Features:

• App based automatic auto dialer: Schedule calls to your database using your preferred calling policy and agent group.
• Pre call pop-up for agents: To inform agents about call before the number is dialed.
• Call directly from agents mobile number thus call pick up ratio is very high.
• Track incoming & outgoing calls and upload the report with recording to the web panel.
• Track only the company SIM card if used in dual SIM phone.
• Upload calling data using excel file or filter the data from the web CRM and schedule the call.
• VoIP (Voice over Internet Protocol) support.
• Integration of various cloud telephony services like Missed Call Number, IVR, Toll Free Number, Bulk SMS, Bulk Voice Call etc

Additional Information:

• Item Code: 201455
• Production Capacity: Unlimited
• Delivery Time: Immediate
• Packaging Details: Not Required